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Unable to install antivirus+ on Microsoft Windows 11 computer
I recently renewed my antivirus subscription, only to discover that the antivirus software would not launch on my laptop (never had a problem before). So, I uninstalled and attempted to reinstall the software. I downloaded the installation software, opened it, gave permission for the program
Problem
• PC Security
Is vpn included in my subscription
Hi, is the VPN Pro included in my Premium Security subscription?
Question
• Home Network Security
Unable to access AOL mail
I have been a user of AOL since 1995, but for the last several days have been unable to access my mail. I have tried three web browsers (Microsoft Edge, Google Chrome & Firefox) supported by Windows11, all with no success. Only the Amazon Silk browser has been successful in accessing AOL mail. I
Problem
• PC Security
How to protect yourself from phishing scams
The most effective way to protect ourselves from phishing attacks is to be familiar with, or get used to the tricks and schemes cybercriminals use in phishing emails. Here are the common indicators of phishing attacks: Requests for your personal information and bank details Use of gen
Article
• PC Security
Toolbar Web Site Safety rating (green for OK) only shows up on the first few entries on a search page.
Toolbar Web Site Safety rating (green for OK) only shows up on the first few entries on a search page. After the first 6-8 entries there is no indication if a site is safe; no color coding at all. Same on Chrome and Firefox. Windows 10. Trend Micro Maximum Security 5 Devices
Problem
• PC Security
Add IOS Device to Micro Trend Security: app not for your country or your region
All, I use Trend Micro Antivirus for MacBook Air in Germany, Version German. Now I would like to add one device. It is a brand-new ipad. Procedure (original hints are in german, this is a translation):Open Trend Micro AntivirusProtect additional device, result: new screenScreen says:Headli
Question
• Mobile Security for iOS
VPN Connection
I have the VPN pro service and I have not been able to connect too for several months. Assistance is needed please.
Problem
• Mobile Security for iOS
CapFrameX detected as malware
thats pretty much as the title says.Trend micro is detecting CapFrameX, an official software as far as i can tell, similar to msi afterburner in many ways, is being detected as malware by trend micro and strangely even by microsofts firewall.im stubbornly one of those that still thinks trend micro s
Question
• PC Security
Vpn support for apps
Why does vpn support apps keep turning off. Regards Gaz
Question
• Home Network Security
3 month extension from Scavenger Hunt
Was the 3 month extension for doing the Scavenger Hunt awarded? Or were there too few entries to make it worth while?Thanks.
Question
• PC Security
Trend and itunes
Does Trend prevent iPhone from being recognised by iTunes?
Question
• Mobile Security for iOS
Tips to Spot and Avoid Email Scams
Email is one effective way to communicate with anyone, anywhere. However, this gives cybercriminals the opportunity to use email to steal sensitive information, like bank accounts, passwords, and credit card numbers. Hence, the birth of email scams! Email scams are malicio
Article
• PC Security
Unsubscribe
The unsubscribe link doesn't work. I can't unsubscribe from emails I never even signed up for. Sounds like spam. Reported as spam. Very poor. Fix it so people can unsubscribe if they want to.
Problem
• Mobile Security for Android
Accepted Solution
Folder exceptions
Hello,If i setup an exception for a folder, for example, C:\Steam, does it also make exceptions for all subfolders inside C:\Steam folder?
Question
• PC Security
Happy New Year Trend Micro Community!
We are grateful for all your contributions and efforts to make our community healthy and a safe space for sharing Trend Micro Security concerns. Thank you for all you’ve done to help us grow this year. Can’t wait to move onward and upward in 2023!What to expect this year! Enhanced ex
Announcements
• PC Security
trend micro solution platform
hi, ever since the recent update version 17.7.1764, the trend micro solution platform has been promptly using up 98% of the ram which i contantly need to restart the pc. i tried uninstall n reinstall, after awhile it starts to using up the ram and my desktop is unusable. my total ram is 32gb
Problem
• PC Security
Closed
Trend Micro Add In Outlook 365
With the increasing number of Spam / Phishing emails of late I noticed my Trend Micro Add In is missing from my desktop version of Outlook 365.And advice how to get it back pls??Cheers,Barry
Problem
• PC Security
Closed
Stop the Hackers in their Tracks: Strengthen Your Online Presence with ID Security
How Do Data Leaks Happen? We are all guilty of recycling passwords for once in our life or maybe we are still doing it. I don't blame you. It's convenient to log in across different websites and there's no need to memorize multiple passwords, right? However, this poor practice is one of the m
Article
• PC Security