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VPN

VPN isn’t Allowing my 5G to work at all on my mobile so I can’t use any internet or anything

Problem

70

2

0

Under Investigation: Internet Access Issue using Mobile Data When Mobile Security for iOS Web Guard is Enabled

    Attention Trend Micro Community!       What's going on?   We would like to inform you about an ongoing issue that some of our Mobile Security for iOS users have encountered after updating to the latest version, 11.2.1070. This update has caused internet connectiv

Announcements

1.7K

36

0

VPN Stopping 5G from working

VPN has stopped 5G data from working after a Trend Micro update 2 days ago. Want our phone to be safe but need to be able to use data off wifi away from home.

Problem

175

7

Ok, is there a human being there

I would like to know if my purchased annual av is running, it keeps wanting ne to upgrade, but I thought annual was ultimate

Question

21

1

0

Trend Mobile Security for iOS VPN bug

After the app updated today, browsing and most of my apps would no longer work on Mobile Data, they were fine on Wifi. I traced it down to the VPN, when I turned it off, I can now browse and all my apps work on Mobile Data again. It seems like there was a bug in the update. 

Question

443

19

Why TM scores poorly in AV Comparatives?

On each and every test , TM scores very poorly , around 97%. Why is that and why no improvements????

Question

79

1

0

Kids trend micro

Did trend micro discontinued its trend micro kids app? It’s no longer allowing me to lock my son’s app. I deleted it to see if it’s my app and now I can’t find it on Apple Store.

Question

31

1

0

Updating email address for this Forum AGAIN

I asked this question months ago and seemed to have it all fixed but AGAIN today these emails are coming to my old email address, which will soon cease to exist. Not one coming to the current address I’m using WHY WHY WHY ?????

Question

29

1

0

Official Solution

Urgent Notice: Issue with 2FA Text Message Verification Codes in Trend Micro MyAccount

  Hi, Trend Micro Community!   We'd like to inform you about an ongoing issue that some of our users have encountered while attempting to sign in to their Trend Micro MyAccount.       What's Going On? Certain customers have reported challenges in receiving their 2FA (Tw

Announcements

1.1K

4

Trend Micro Antivirus One 3.10.3 for Mac — April 2024 Release

  Trend Micro Community!   Attention, Mac users! Prepare for the latest updates to Antivirus One Pro version 3.10.3! Antivirus One provides real-time antivirus monitoring, safeguarding your Mac against adware, ransomware, spyware, and various malware threats.     Antivirus One 3.

Announcements

349

3

Cleaner One Pro for Mac 6.5.9 — April 2024 Update

Trend Micro Community! Mac users, get ready for the Cleaner One Pro 6.5.9 updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more.   It's fast, simple to navigate, and offers an intuitive user interface, ensuring a smooth experience. 

Announcements

241

2

I hate Tommo really hate Ai I want it gone it is blocking my screen

I hate hate hate Tommo Ai want it gone ASAP It is blocking my screen

Problem

33

1

0

Received the following message from Whatsapp

官方偵測到您的帳號違規操作有風險,系統將在24小時後自動封鎖此帳號;為避免帳號封鎖,請立即驗證: https://whatsii.com* The official has detected that your account's illegal operations are risky, and the system will automatically block this account after 24 hours; to avoid account blocking, please verify immediately: https://whatsii.com*

Problem

48

2

0

System Heating issue

I observed my laptop is heating much after installing trend micro internet security. What should I do or what should trend micro do?

Problem

21

1

0

Log is empty for "Unauthorized changes"

4 "unauthorized changes" reported but log is empty

Problem

59

1

0

Mobile security

I bought my trend security for two years for two devices and yet my tablet has said my trial is up when it isn't a trial

Question

17

1

0

Reported "update time" is 1 h ahead

If I manually check for updates TM reports "Last updates check : 4/14/24   7:49:39 AM"  but in reality is 6:49:39 AM

Problem

77

3

0

Trend Micro blocks python pip3 by default?

Shouldn't this be an exception by default? It's commonly used software.

Problem

18

1

0

Accepted Solution

TM for android

Its pattern is not updating and its been days since its stuck on a specific pattern number. Please fix this issue of TM for android.

Problem

36

1

0

Trend Micro Security for Edge, Chromebook, Chrome and Firefox — April 2024 Release

In this release, the primary focus lies on backend enhancements and resolving identified issues within Trend Micro Security extensions. Product Version Trend Micro Security for Edge 1.7.1490 Trend Micro Security for Edge (Best Buy) Trend Micro Security for Chromebook&nb

Announcements

671

3