Official

Accepted

Unanswered

Advanced Filters

Search Results (6.3K)

Most Recent
Update now & screening buttons greyed out, hence cannot use. How do I fix it?

Update now & screening buttons greyed out, hence cannot use

Problem

 • Home Network Security

7

1

0

ATT password operation on Samsung Note 8

My Note 8 is ATT password protected. I am unable to decipher how to navigate this process. The Voice activation is not helpful.

Problem

 • Mobile Security for Android

10

1

0

Log4j: The Worst Cyberthreat in a Decade, Affecting Google, Apple, Amazon, Netflix and More!

Log4Shell is a recent bug that is considered the most critical vulnerability risking everyone that uses JavaScript. It is also rated 10/10 by the Apache Software Foundation in its threat score.   This bug can grant cybercriminals easy access to internal networks allowing them to take over a com

Article

 • PC Security

59

0

Accepted Solution

Closed

WebGuard

I am trying to activate WebGuard on my Android NOKIA 8.3 5g phone I tapped on WebGuard to allow permissions DRAW over other apps is ON, and I can not deactivate it ACCESSIBILITY is off and I can not select it to turn it on. Please help. Kitty Kincaid kittykincaid@hotmail.com

Question

 • Mobile Security for Android

19

1

0

Trend Micro Maximum Security 2021

Hi My subscription only allows installation on 2 devices. How do I change my subscription to add another device? Cheers

Question

 • PC Security

27

1

0

windows 11

I have had problems with TREND ever since i updated to Windows 11. It is pausing at a certain % and stalling. Any help? Thanks, Danielle

Question

 • PC Security

28

1

0

Email Junk

I have been getting email of a sexual nature of sometimes 50 a day and it is not even my email address

Problem

 • Mobile Security for iOS

27

1

0

Password manager

Password Manager has stopped working. I have uninstalled Trend Micro and installed the latest version, but it is still not working

Problem

 • Password Manager

65

2

0

Accepted Solution

Closed

Finding the Trend Micro Antivirus for the Mac Version #?

How do you locate the version number currently running on a Mac for Trend Micro Antivirus for the Mac

Question

 • Mac Security

20

1

0

Blocking

Blocking even if I say trusted won't open

Problem

 • Mobile Security for Android

34

1

0

Accepted Solution

Closed

Trend Micro not working for Mac - im running big sur

Hi, I installed Trend Micro Anti-virus for mac but it does not seem to be working. There's a red cross on my trend micro platform. When I tried to scan my mac, it says 0/0 files scanned for the last 30 mins. The app is updated to the latest version.

Question

 • Mac Security

31

2

0

Adding another device

My issue is pretty basic: I don't see "Add another device" when I click on the Trend Micro System icon.  How do you add another device in this circumstance?

Question

 • Mobile Security for iOS

52

1

0

Constantly getting popups to restart my browser (Chrome) or my computer (HP Pavilion)

Constantly receiving messages that my protection is disabled, and I need to restart my browser or my computer. This didn't start until my free trial was up and I paid for 1 year. It is super annoying because it keeps telling me I'm unprotected.  Another popup tells me TrendMicro can't connect

Question

 • PC Security

43

2

Renewal date and download

Renewal date don’t show

Question

 • Mobile Security for iOS

52

1

0

[Scam Alert] rediroff.ru Is Actually an Amazon Christmas Giveaway Scam

      There are a lot of Christmas Giveaway Scams circulating the internet in time for the Holidays. Most recently our Trend Micro Check Team flagged the rediroff[.]ru random links that you'll receive via WhatsApp. Did you receive this?     Source: Twitter     &nb

Article

 • PC Security

1.4K

0

Trend Micro Toolbar for firefox gone since latest update

Hello,I updated Trend Micro a day ago, and since then my Trend Micro Toolbar on Firefox disappeared. The pop up offering me to install the toolbar also does not appear, so I have no idea how to get it back. I've seen other people with the same problem, but the links offered to them do not work for m

Problem

 • PC Security

127

4

502 Bad Gateway on Mac

suddenly getting 502 Bad Gateway message for both Mac Anti Virus and Password Manager. what do i do?

Problem

 • Password Manager

19

1

0

Error Loading Extension

I keep getting this Error Message every few mins. It is making my lap top nearly un usable- Failed to load extension from: C:\Program Files\Trend Micro\TMIDS\tower\tower_main. Manifest file is missing or unreadable I tried to uninstall and then reinstall but it wont let me.

Problem

 • Password Manager

17

1

0

Cannot Open Password Manager?

Have not made any changes to my system and running the most recent set of updates for Trend Micro for Chrome. Tried to use Password Manager today and just will not open.  Using Windows 10 with all relavent updates on the system.

Problem

 • Password Manager

87

7

Maximum Security significantly impacts speed of NordVPN

Does anyone know how to correct the problem where Maximum Security significantly slows down my internet speed when I used NordVPN? I have a gigabit fiber connection, and, without NordVPN, I get almost the full gig speed.  When I add NordVPN, that speed drops over 80% to about 140 Mbps.  W

Problem

 • PC Security

49

4