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Not scanning ZIP files after update
After the most recent update downloaded this afternoon the program stopped scanning downloaded ZIP files, even though I have the option selected. When I try to scan the downloaded ZIP files manually the scan stops after 3 files and clears the ZIP as safe, no matter how large the file is. I have no i
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Home Network Security
Identifying PII: What Qualifies as Personal Information?
Do you recall how often websites, mobile apps, or someone ask for your personal info? We are asked countless times, right? It's common for both online and offline services to request personal details before granting access to their services. I believe legit companies' intentions are go
Article
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PC Security
Security Button does NOT work
Geek Squad just confirmed I have the latest version&subscription is up to date. They Uninstalled/reinstalled the latest version and ALL other functions of my Trend Micro work. After a PC scan & a Full scan, I try to change over to the Security Page, but the Security Button does nothing. Th
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PC Security
bad service
My subscription is still active, but the program on my PC still shows as expired. I asked several times technical through Geek Squad but nothing happened, I will move to another internet security provider
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PC Security
message stay like i need to go something else
I got a pop up message from trend that a wbnsite was blocked. it was a spam threat. It keeps popping up. It doesn't tell me what to do. Ususally i click block and thats it but this time it won't go away. help.
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PC Security
Email Defender
The "Email Defender" sign sits on top of date on emails received. I need to be able to see the date.
Question
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Home Network Security
Transfer of Protected Data Blocked popup prevents password being entered to temporailry disable this feature
When entering my debit card information on a shopify webpage, a Transfer of Protected Data Blocked (TPDB) popup appears and blocks the webpage data from being sent (as expected). However, the page will try to resend the information once every second, causing a new TPDB popup to appear every second.
Problem
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PC Security
Help
How is someone scraping the key off the app forcing me back into a trial version? Is there not a password to protect the app from any changes being made on iPhone?
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Mobile Security for iOS
Password Manager Subscription
I recently renewed my Maximum Security subscription which I last year used to access Password Manager. After renewing Maximum Security I am unable to access Password Manager and all my passwords, is Password Manager no longer included in this subscription?
Problem
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Mobile Security for iOS
TM lowest detection rate in AV Comparatives for March 2023
With 97% detection rate , TM is the last among all antiviruses tested. Even Microsoft Defender (free) blocked 99.98%. We, the paying users, have been saying this for long time, but nooo...TM is more preoccupied with "Laughter is timeless. Imagination has no age. And dreams are forever." At a
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PC Security
Earth Day 2023: Invest in Our Planet
Happy Earth Day, dear community! This Saturday, April 22, 2023, we will celebrate our beautiful planet and its wonders. Earth is truly a treasure that we must cherish and protect. #EarthDay2023 #InvestInOurPlanet On this special day, let's come together as a communi
Announcements
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PC Security
update on Trend Micro
Trend Micro will not update on my computer. Do I need to do it right now? I would like to have protection and I am not sure whether I do or not. Please let me know.
Problem
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PC Security
AFMMain.zip appears to be password protected
AFMMainUI.zip appears to be password protected. Please share the password or describe what else could be going wrong. And why have you not incorporated this patch into product installation package?Thanks
Problem
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Mac Security
Can't get badge to turn on
Trend security badge does not appear on top notifications
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Mobile Security for Android
Trend Micro Internet Security Installer Will Not Load
I am adding a new laptop to my service. I have tried all three options: 1) Send an email with the button that loads the installer on the new laptop when the email is opened on that device; 2) Copy the link to load the installer on the new device; 3) Download the installer on a usb device and access
Question
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PC Security
Notification Center annoying feature.
There should be a way to turn off or choose what you get notified about, everytime I scan the system the app will tell me, I just find it annoying having to press the "Mark off as read" to get rid of the red dot in the bell icon all the time... Please fix this annoying feature or get rid of it. Th
Idea
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Mobile Security for Android
Warning! Fake ChatGPT Apps and Websites
We are living in the era of AI. Everything around us is somehow AI-powered or AI-inspired, and we are so dependent on it. This is our current situation and our inevitable future. There are estimated to be more than 4 billion devices already running with AI-powered assistants, and this number
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PC Security
Pinned
stonkstime.com - is it safe or dangerous?
The website stonkstime.com may appear on your screen through other websites that you visit. This could result in annoying pop-up messages/ads or harmful software that opens the website without your permission. These pop-up ads can be dangerous for your computer if you download a malicious or
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PC Security