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ID Protection issues

Everything is good except two things from my perspective. 1. When I am accessing the Vault it shows that I have no passwords or secure notes saved or basically no credentials saved. After some time the server gets updated and starts showing my data over there. It happens over ID Protection for andr

Problem

38

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PwM

First PwM loading time is too long, approximately 45sec to 55sec. Something to do with Trendmicro server? Now loading time is back to normal. Now PwM can to auto complete the login I have to enter username and password manually. Next is PwM keep flashing when I login to my bank account. I cannot log

Problem

52

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PUA.MacOS.Obfuscated.PFH

Since last night I keep getting PUA.MacOS.Obfuscated.PFH listed in my quarantine file, can't clean, delete it or quarantine it. Seems to only hidden in my nordvpn files any ideas?

Question

85

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Question About ATSE and Hypersensitive Mode

Hello everyone, I am back! Quick intro (although I am known here), I've established my own business as VAR (almost MSSP) and looking forward to work with TM as well. I'm willing to join as an affiliate to home products too. Now for the questions, they will be highly technical. I've been reading y

Question

41

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Canceling

How can I cancel my subscription?? I did cancel my auto renewal but it continued anyway! I hate this service now and want out ! its typical though with auto renewal! You’re told you can cancel at any point but when you try you never can do 

Question

20

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Cancel renew now or set up auto-renew in the existing subscription

I bought five devices for a new maximum security subscription, but my old subscription allowed for ten devices. I have tried following all the provided links to cancel the renewal on my end, but I cannot find any button or option to turn it off or cancel it. The only page that mentions the renewal o

Problem

21

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Trend micro.com

I can’t pull up the trend micro area to enter my trend micro Maximum Security 5 devices for 1 year code. The print out says, “you can download by either clicking the download button on the                Or by right-clicking on the download button or Save Ta

Question

48

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help centre

When attempting to access help page it just sits there spinning, but not loading

Question

44

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Adding new divide with ms edge

Can a device with ms edge in s mode be added as one of my devices in my trend max security or does it require an additional subscription

Question

42

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Passwordmanager

e bekomme ich sie wiederGuten Tag, ich wollte mein Pasword für den Passwordmanager ändern, danach war ich test User und all meine Passwörter sind weg. Wi

Question

24

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trend micro popups with notification of website being blocked keeps on coming every 2 minutes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

trend micro popups with notification of website being blocked keeps on coming every 2 minutes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! how to stop it?

Problem

71

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I thought I was paying you to PREVENT THIS!!!

Please help fix tbis

Question

45

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Do I have to reinstall Trend Micro Maximum Security after renewing subscription?

I'm a continuing user. Do I have to reinstall Trend Micro Maximum Security after renewing subscription?

Question

31

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Reduce notifications to the minimum

I know this was requested several times. But seriously, please let there be an option to mute it down to the point that it only shows up if there is a severe threat and my interaction is needed. It is distrating as hell that once every few minutes your app tells me that it's doing a great job. If I

Question

29

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Unprotected passwords

I am suspicious about this "43 unprotected passwords" notification. It's BS - I do not store any passwords.  Where are these passwords that are unprotected?  It just seems you want me to save them with your system and have me pay for something I don't need.  Please advise how I locat

Problem

26

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How do I turn off the Notification Data Blocked pop-up. It is extremely annoying.

How do I turn off this Notification Transfer of Data Blocked Pop UP? It is extremely annoying and makes it impossible to work on my laptop.

Question

31

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can i remove mcPhee once Trend installed

I have Trend installed , McPhee was already installed for free and now wants me to pay

Question

15

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OpenVpn is blocked

Hello I use OpenVpn on my laptop to access my home's network. I noticed that Trend Micro tends to block access to my home automation that has this URL http://192.168.0.5:8080 I couldn't figure out how to put an exception. The only solution I found to make it work is to disable Trend Micro ☹

Problem

64

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VPN login most times I have to restart which in the end it take me longer than dial up. Today 20/07 all afternoon nothing

most times I have to restart which in the end it takes me longer than dial up. Today 20/07 all afternoon nothing and I still can't get VPN 10.33pm, what is happening any advice? Very frustrating it has pushed me to the point of cancelling and take my chances with Norton again.

Question

21

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Auto renewal cancellation

How can I cancel my subscription?? I did cancel my auto renewal and had it set for manual renewal but it continued anyway without any sign intervention. I want out ! its typical though with auto renewal! You’re told you can cancel at any point but when you try you never can do. Can my renewal b

Problem

43

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