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Incorrect expiry date

Incorrect expiry date on 2 out of 3 iPhones despite subscription being current.

Problem

168

3

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Failed to load extension Trend Micro Password Manager

Failed to load extension from: C:\\Windows\system32\tower_main. Manifest file is missing or unreadable. My system is win 11 pro

Problem

22

2

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Pinned

Understanding the Importance of Checking Your PC's Architecture - 32-bit vs. 64-bit

Hey, fellow tech enthusiasts, I wanted to start a discussion on a crucial topic that often goes unnoticed but can significantly impact our computing experience - the choice between a 32-bit and 64-bit operating system. This post aims to shed light on why it's essential to check which version your PC

Question

184

5

Bidding Farewell to Android 4.4 KitKat: Google Ends Support After Nearly a Decade

    Google Ends Support for Android 4.4 KitKat: What it Means for Users   Google recently announced its decision to discontinue support for Android 4.4 KitKat in new releases of Google Play Services starting from August 2023. Launched back in October 2013, KitKat will lose its support

Announcements

646

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Introduce software based Firewall

Trend Micro should introduce software based two way firewall. The one which can monitor incoming and outgoing connections. Kindly introduce some new security features like a firewall for Trend Micro Internet/ Maximum Security. The UI and options are basically the same for the past 8 years approx. W

Idea

48

1

1

App will not open lost device protection

Button on app to activate list device protection does not work on iPhone 13

Problem

42

4

Scan Options macOS Ventura v13.5 not starting

The "Start Selected Scan” button” is greyed out for ALL Scan Options. I used to run the Full Scan every month or 2. The Trend Micro Antivirus and both its extensions have Full Disk Access. I used to be able to select Scan Option and start it. What happened? Now my workaround is to set the Sca

Problem

16

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add trend micro to microsoft outlook

In Microsoft Outlook, the Trend Micro Security Settings icon is greyed out. I need to access Settings but can't. Anyone help please? Thanks, Prue

Question

39

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Just a thought

Hi Guys. Just looking at the renewal offer. $439 for 24 month cover for 10 devices. I only have 4 devices to cover 2 x iphones - 1 x laptop - 1 x Ipad. Searching for better offers i found many that are cheaper than Trend Micro but I would like to stay with Trend. Having said that

Question

20

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Popups

This is the popup I get periodically when in my outlook account,what is it.

Question

22

1

Ultimate Security with attached "Device"

The app that helps me connect to the 'black box' shows 15 devices being monitored. HouseCall for Home Networks sees 33 devices. Why the difference?

Question

18

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Closed

PayGuard

Everytime i open Amazon.com PayGuard opens over over and over again. I treid everuyting ,,, nothing works , all the fixes they gave us are bogus!!!!! I need more then lipservice!!!!!

Problem

115

4

Accepted Solution

HouseCallX process running in background after deletion

Hi, I run a scan with Trend Micro Housecall, the free tool without installation. After the scan I deleted the executable and found the logs, updates and other folders inside appdata/local/temp. I run CCleaner to delete the temp files but one folder in particular remained present. I tried manua

Question

50

1

Ransomeware Attacking

My company has been attacking by ransomware with code .WSUU .WSAZ .WSPN and now attacking my domain with bot with name zoominfobot my company already use trend micro, but viruses still attack and passed by trend micro help me to clear all the threat

Question

51

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Blue question mark

Why does blue question mark display instead of content such as graphic or ad? This only happened after I installed Trend Micro on my IPad Pro. What do I do? Warwick Gardiner

Question

30

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I have Premium Security. Where is my VPN???

I cannot find any indication that my VPN is operating. No icon.  Nothing.

Question

79

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Closed

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Understanding Online Privacy — we need your POV

Your voice matters – We'd like to hear from you! Share your insights! We're diving deep into the world of online privacy, and your perspective is key to unlocking its secrets.   What is online privacy to you and why it is important?   Join the discussion! Sign in or create a

Problem

97

2

Accepted Solution

Closed

Botnet Malware notice from Spectrum

Just received a letter from Spectrum (Internet provider) saying "they detected activity from our modem that one or more of your home devices is infected with advanced botnet malware." They want me to "take immediate action to remove the botnet malware by installing Spectrum's An

Question

9.2K

4

Pinned

Bluetooth Hacking 101

      In this digital age, Bluetooth Hacking arises rapidly as  Bluetooth Technology continues to level up. Though this technology offers unparalleled convenience in our daily lives, from wireless headphones to smart home devices, Bluetooth also offers mobility, continuity, and s

Article

283

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Closed

Popup

What is this message I get,{ {curPopup.title}},what is this

Question

46

1

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