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Trend Micro Password Manager

I recently noticed Trend Micro's Password sharing feature which is great to have. Appreciate the developers in this regard. But also improve certain areas of Password Manager for instance :- 1. Introduce edit option and save option for secure notes. This will save user from accidentally editing t

Praise

37

1

Acessibility

Recently started giving an error that I had to turn on accessibility for certain functions to work. I go and turn it on slide the indicator to ok and nothing happens. The same error repeats.

Question

22

1

0

Please improve virus detection rate

Trend Micro needs to work on threat detection. Most of the threats when checked upon virustotal website are not flagged malicious by Trend Micro. Other major AVs hardly misses redline stealers etc. But Trend Micro needs to work on improving its detection rates. As a result of average lab tests it is

Idea

57

1

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Ghosting Scams — How to prevent attacks

    Death is a part of life and losing someone we love is unimaginable. We grieve in our own ways and phases. The best thing we can do to remember them and to keep a part of them is to celebrate their life and their legacy. We also want to protect their names and reputation. However, scamm

Article

44

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Mute Notification is Off Notifactions Keep Popping Up

The mute notification is off keeps popping up even though I'm using my computer usually and did not exit a fullscreen mode. Is there anything wrong with the application or is this an indication that my computer may be compromised?

Question

85

4

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still stuck on scanning now

still scanning for the past week Trend Micro has a bug, first starting got stuck and now this

Question

60

5

0

Anyone still alive on TM???

​This forum seems abandoned, either close it or come here to provide answers in a timely manner.​ ​Having unanswered posts for 1 week is not acceptable

Question

44

1

is password protection fixed? march 2023

I see the issues with password protection, have the issues been fixed? is it a good idea to use it? is there a secondary option? thank you

Question

31

1

0

Need to restart my computer to connect to the internet when VPN is connected

When I start my computer and VPN is connected, I cannot connect to the internet. If I restart the computer, VPN disconnects and then I connect to the internet; I can then connect to VPN and it works. I have tried to disconnect from VPN at the end of a session however, it sometimes connects on start

Question

28

1

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Women in Cybersecurity — Happy International Women's Day!

  To all the incredible women who have made a positive impact in the world, Happy International Women's Day!   #IWD2023   March is Women's Month. It's a month-long celebration that honors our achievements in fields like politics, arts, science, sports, and cybersecurity.   W

Announcements

51

2

Accepted Solution

Irritating Trend Micro Max Security Pop-Up Suggesting to Use Google Chrome Toolbar

Irritating Trend Micro Max Security Pop-Up Suggesting to Use Google Chrome Toolbar.Link is offered to "Don't Show This Again" and it never stops it. I don't want to use Chrome Toolbar by TM.  Aggravating enough that canceling subscription is a very real option if it continues. 

Problem

200

8

Pay Guard (Right-Click on Link)

There have been numerous times I wanted to be able to right-click on a link to open it in a Pay Guard window. So, here we are.. Please add this option to the right-click options in browser on PC. I mainly use Firefox due to security worries regarding chromium-based systems but, when I do have t

Idea

40

2

0

Closed

Cannot solve green highlight issue

Hi,I can't seem to find the right information regarding my issue. I am using Microsoft Edge and cannot remove the green highlight over links and do not seem to have the same option that everyone else seems to have. I have added trend micro to the toolbar but when I click it, the option to "rate link

Problem

188

5

Wrongly configured TM task in Task Manager

Upon TM installation, a task is being created in Task Manager : "AirSupport Update" The task is wrongly configured (or at lest not optimized) see attached. On "Triggers" we have Begin the task 'At Log on" but "Delay task for 1 hour" ; so if you use the PC for less than 1 hour the task will not ru

Question

54

1

0

Mute Mode for Trend Micro on MacOS

The latest prior question regarding adding Mute Mode to the MacOS version of Trend Micro was 3 years ago (Mute Mode for AV on Mac OS X). The answer to that post was that the idea would be passed on to product development. Are there any updates regarding plans to add this feature to the MacOS version

Question

30

1

Trend Micro Antivirus causing issues on Intel Evo Laptops

Hello everyone, I wanted to share an issue that I've been experiencing with my Intel Evo Laptop [https://www.lenovo.com/sg/en/faqs/intel/intel-evo-platform] and Trend Micro Antivirus. I recently installed Trend Micro Antivirus on my laptop and noticed that it has been causing some performance iss

Question

32

2

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ID Security

On more than one occasion my I’d security on my iOS device has been remotely logged out also other times just certain items have been removed and I had to replace them and re verify those accounts. The most concerning part of all of this is that nothing was detected on any occasion. There has been o

Problem

39

1

0

Highlighting of Safe / Questionable web links

I like the feature of flagging safe v. questionable sites when surfing the web. But the colors used in highlighting make the underlying text hard, if not impossible to read.  There are certain color combinations that human factors professionals recognize that should be avoided and it doesn't s

Idea

34

3

-1

Anti-virus pop-up messages

Hi, recently i do get repeated pop-up messages on antivirus protection purchases & installation, and i also realized that my trend micro internet security protection had expired. Is this the cause(s) of the repeated pop-up screens on anti-virus protection provided by other suppliers? Thanks for

Question

48

2

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Was charged $20 for a 7 day free subscription

I didn’t receive an order or confirmation serial number, and I was charged $20 immediately for the free trial. I was trying to request a refund but was disconnected from the help.

Problem

24

1

0