Official

Accepted

Unanswered

Advanced Filters

Search Results (6.1K)

Activity
problem with google chrome

Trend Micro PrivacyScanner ran into trouble with Google Chrome. Click here for easy instructions to fix the problem. When I follow the link, it takes me to a general knowledge base without any direct references to what sort of issues Trend Micro has run into with Google Chrome

Question

 • PC Security

81

1

Closed

Cant do updates for mac

I can never do update for mac as always says can't connect to the update server. Any help would be very much appreciated.

Problem

 • Mac Security

23

1

0

Closed

dl-mail.aolmail.com ?

From my ipad, I emailed myself a couple of photos I took with the ipad to my AOL account. When I went to download the attached photos to my computer I got this shocking red screen from Chrome Browser that says: ''The site ahead contains harmful programs. Attackers on dl-mail.aolmail.com might att

Question

 • PC Security

91

3

0

Mobile hangs a lot

I am using Moto X and it hangs a lot while installing this app. What will be the solution. I have checked while uninstalling it is working fine.

Question

 • Mobile Security for Android

17

1

0

Accepted Solution

Closed

Comodo Firewall Free compatibility with Trend Micro Maximum Security

Hi! Is Comodo Firewall Free compatible with Trend Micro Maximum Security? https://personalfirewall.comodo.com/

Question

 • PC Security

26

2

Closed

I'm having a difficult time getting my laptop to see my phone.

I have a ms book and an android g8. What am I missing?

Question

 • PC Security

16

1

Closed

FULL SCAN

CLICLED TO DO A FULL SCAN WOYULD NOT START HELP

Question

 • PC Security

35

1

Closed

Unable to complete update

My sister 's PC operating system is Windows XP. Installation is successful but update takes hours without completion. I have followed troubleshooting guideline ie 1)disconnect internet, Run supporttool.exe, 2)under Uninstall, stop all components, 3)after a minute, option 2 delete last update and opt

Problem

 • Home Network Security

23

1

Closed

Webguard

Subscription renews on 4th October,  but app won’t let me turn on webguard

Problem

 • Mobile Security for iOS

80

1

Closed

Remove message

I want to remove "The message that is displayed" but i don't find where I have to modify the parameters. I want to upload the printscreen but I cannot

Question

 • Mobile Security for Android

34

2

0

Closed

Quick Scan stops dead at exactly 86 per cent 10sep2021

Quick Scan stalled at exactly 86 percent 10sep2021 PC win 10 21H1 with TM Internet Security 17.0.1333 over 40 minutes at 86%

Problem

 • Home Network Security

21

2

0

Closed

Large data size

Hi, The Trend Micro Wifi Protection app takes up 16GB of storage and is by far the largest app on my computer.My storage space is now nearly zero available which is causing problems and I'd like to know if the Trend Micro Wifi Protection app can be reduced to a smaller size.

Problem

 • VPN Proxy One Pro

25

2

Closed

How to stop message from Micro Trend pop on my screen, it's so annoying

Everytime Trend Micro block any website, it popes the message on my screen. I can't just keep closing it. It is getting to my nerf. Please help!

Question

 • Home Network Security

27

1

0

Closed

Website blocked pupups

Is there any way to stop these popups?Every 5-10 seconds I recieve the popup that a website got blocked without even browsing in the web...It's pretty anoying because it is interfeering with my work...Everytime the popup shows up I'm getting kicked out of the opperations I'm doing in

Question

 • PC Security

101

3

Closed

Trend Micro vault problem with word documents

I have several folders in the vault containing Microsoft Word and Excell documents. When I click to open a excell document from within the vault it opens fine. However when I click to open a word document from within the vault it will not open and a box pops up asking me to select the encoding th

Question

 • PC Security

40

3

0

Closed

comment changer le langage de mon trend micro

mon trend micro est en anglais et je souhaite le mettre en français, pouvez vous me dire comment je dois faire merci

Question

 • PC Security

20

1

0

Closed

Problème d'installation sur Windows 10

Bonjour, l'installation de micro trend s'arrête et un message d'erreur s'affiche: "Interrupted-reason_inst 12

Problem

 • PC Security

16

1

0

After updating Trend, I can't open Google Chrome.

I just updated Trend Micro and now I can't get Google Chrome to open. Help

Question

 • PC Security

905

3

0

Closed

Unwanted popup

Hi every time i open up i get a Trend micro popup at the bottom right hand corner of my screen this is annoying how can i get rid of it ? as i do regular security check mostly daily why do i need this aswell, if someone can help me to get rid of the popup would be appreciated. thanks Graham

Question

 • PC Security

80

3

Closed

Automatic Exception clears Manual Exceptions

This is less of a "problem" than it is an annoyance. I have a few programs I need to install and uninstall on a regular basis. Just to make it known up front, these programs are NOT illegally obtained. However, the way they are packaged for installation, as they do not normally come in their own

Problem

 • PC Security

34

1

0