Official

Accepted

Unanswered

Advanced Filters

Search Results (199)

Most Recent
Update my phone

I upgraded my account, why won’t my phone show?

Question

 • Mobile Security for Android

30

1

0

parental controls on modem

Hello, I was using Telstra Broadband Protect to block the internet time at night so my children would not play the playstation all night. Is there an

Problem

 • Home Network Security

23

4

0

Password Manager

Hi all, I created an account with Trend Micro and I primarily use Cleaner One. However, I did use the password manager, and found that Apple also h

Question

 • Password Manager

21

1

0

Maximum Security Renewal

If I renew through the main console of the program its $44.95. If I go through the website its $39.95.  Can we get some consistent pricing for t

Question

 • PC Security

99

4

0

Not receiving phone calls

My phone isn’t ringing but I have missed calls

Problem

 • Mobile Security for iOS

24

1

0

renewal popup

I'm getting renewal popups telling me to renew now, before my protection runs out tomorrow. Thats great, except my computer is not even a week old, an

Question

 • PC Security

34

1

0

Website blocked

Same site on pop up ---- "Website Blocked".....can't stop the popup. Suggestions?

Question

 • PC Security

39

1

0

Black notice covering keypad

After I clean or close apps I get message over top of keypad "saved .... Mb" OR "your phone is fully protected". Problem is it appears on top of keyp

Question

 • Mobile Security for Android

19

1

0

Turn off VPN

My personal-private router is connected to VPN, and I want it off. This has been an impossible task.  VPN slows connection & sometimes I’m t

Question

 • Mobile Security for iOS

66

1

0

i want to add more internet browsers to privacy scanner exp. edge, bing

i want to add more internet browsers to privacy scanner exp. edge, bing.  it only has internet explorer

Question

 • PC Security

12

1

0

Not able to fix errors

It says I have 3 security risks, but it won't let me fix them. Why?

Question

 • Mobile Security for Android

26

2

Password Manager importing from Chrome is not working

First and foremost, selecting a category with "data protection", the topic parameter states "No Result Found". So it does not allow me to post. What a

Question

 • Password Manager

43

1

0

Nest and Ring app keep stopping when TrendMicro is activated on iPhone

This has been an issue for 1 year. I have been in contact with your costumer care that have not helped me at all. I proved to them that when I t

Problem

 • Mobile Security for iOS

17

1

0

Vanessa said she'd help us with our

"vanessa" said "she'd" help with us getting in touch with Best Buy to be reimbursed for the remainder on our account. That was on Thursday, August 12,

Question

 • PC Security

24

2

0

App lock turning off by itself

This is the second time that the app lock feature turned off by itself and have to manually turn on. Why is this happening?

Problem

 • Mobile Security for Android

39

2

0

Not able to fix errors

My security risks say I have 3 risks, but I'm not able to fix them? Why?

Question

 • Mobile Security for Android

53

3

0

Charges to my bank account with no description

To activate my 3 year paid subscription trendmicro needed my credit card details. My question is what for ??? Conclusion. After activation I get

Question

 • PC Security

32

1

0

TrendMicro won’t activate in app

Paid my 24 mth subs 3 days ago, but app won’t activate. I chatted with TrendMicro 3 days ago but still hasn’t activated. My payment has been received

Question

 • Mobile Security for iOS

96

4

0

Certification

None on my tablet after installing Trend Micro

Question

 • Mobile Security for Android

13

1

0

change licence number?

how to change license number on mac ?.

Question

 • Mac Security

29

1

0