C
Prodigy

Prodigy

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240 Messages

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6K Points

Saturday, October 14th, 2023 11:43 PM

"Please restart your browser" (Chrome).....

...every time I start my PC.

Shall I assume there is olsoa hotfix for this one and "the issue will be properly fixed on next update"????

Brand User

Trend Security Expert

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82 Messages

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1.7K Points

5 months ago

Hi @claudiubotezatu,

For the fix to this pop-up issue, kindly try downloading the most recent hotfix from the link provided below.

Trend Micro pop-up appears after clicking Do not show this again

Hope this helps.

Prodigy

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240 Messages

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6K Points

@tm_chard​ 

That is not the solution for simply fact that the " Please restart your browser" does not have the option "do not show this again"...

But I know what causes this (for any browser)

You get this message if you start browsing before TM icon being active in your taskbar (in my situation TM icon appears in 3-5 sec)

Easy to reproduce.

We may need another "hot fix" .....                  

Brand User

Trend Security Expert

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76 Messages

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1.7K Points

Hi @claudiubotezatu,

A new version upgrade of Trend Micro security is set to roll out this week. After you've got it on your device, please verify whether you still experience the same issue. Let us know how it goes!

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