peterlmorgan's profile

2 Messages

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130 Points

Saturday, July 16th, 2016 8:12 PM

Closed

Trend Micro security product for phone

no parental controls needed. I just want to make sure my phone is protected under my licence as alot of malware gets in there and could potentially get into this computer. Technically, my phone is not a computer

Note: This conversation was created from a reply on: wireless connection.

Legend

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847 Messages

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10.9K Points

8 years ago

Thank you for asking here! We've checked your account and verified that the product you're using is Internet Security. I'm afraid that Internet Security is only available for computers, and it cannot be installed and activated on phones.

If you would like to use Trend Micro Security on your phone,we suggest you to purchase Mobile Security for Android Phones/Tablets or Mobile Security for iPhone, iPod Touch, and iPad. Here're the product pages for your reference:
Mobile Security for Android Smartphones and Tablets
Mobile Security for iPhone, iPod Touch, and iPad

Please let us know if you have more questions!

Trend Micro Home Users Community

2 Messages

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140 Points

8 years ago

I have a bundle but cannot install it to my phone

Legend

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847 Messages

 • 

10.9K Points

8 years ago

Hi barry.mccaffrey, since you're using our Premium Security, you can easily download and install the application for your phone via your installed program or App Store. Please refer to the online help page below for step by step instruction:
Downloading, installing and activating the programs bundled with Trend Micro Security software

If the problem persists, could you send us a screenshot of the error message (if there's any) and describe the problem in detail? The more information provided will help us to understand the background and help you better.

You can also contact Premium Hotline 24x7,which included in your Premium Service Plan, and a Trend Micro support specialist will work with you closely to solve your problem efficiently. You can find the premium service phone number in the "Call Premium Support" section of this page.

Trend Micro Home Users Community

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