Trend Micro security product for phone

  • 1
  • Question
  • Updated 2 years ago
  • Answered
no parental controls needed. I just want to make sure my phone is protected under my licence as alot of malware gets in there and could potentially get into this computer. Technically, my phone is not a computer

Note: This conversation was created from a reply on: wireless connection.
Photo of peterlmorgan

peterlmorgan

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,822 Points 10k badge 2x thumb
Thank you for asking here! We've checked your account and verified that the product you're using is Internet Security. I'm afraid that Internet Security is only available for computers, and it cannot be installed and activated on phones.

If you would like to use Trend Micro Security on your phone,we suggest you to purchase Mobile Security for Android Phones/Tablets or Mobile Security for iPhone, iPod Touch, and iPad. Here're the product pages for your reference:
Mobile Security for Android Smartphones and Tablets
Mobile Security for iPhone, iPod Touch, and iPad

Please let us know if you have more questions!

Trend Micro Home Users Community
Photo of barry.mccaffrey

barry.mccaffrey

  • 90 Points 75 badge 2x thumb
I have a bundle but cannot install it to my phone
Photo of TM_Claudia

TM_Claudia, Employee

  • 10,822 Points 10k badge 2x thumb
Hi barry.mccaffrey, since you're using our Premium Security, you can easily download and install the application for your phone via your installed program or App Store. Please refer to the online help page below for step by step instruction:
Downloading, installing and activating the programs bundled with Trend Micro Security software

If the problem persists, could you send us a screenshot of the error message (if there's any) and describe the problem in detail? The more information provided will help us to understand the background and help you better.

You can also contact Premium Hotline 24x7,which included in your Premium Service Plan, and a Trend Micro support specialist will work with you closely to solve your problem efficiently. You can find the premium service phone number in the "Call Premium Support" section of this page.

Trend Micro Home Users Community
(Edited)