I need to be able to permanently disable the Data Theft Protection for selected websites.

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Photo of frank.marsh


  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_JustineM


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Hello frank.marsh and thank you for posting here.

Apologies for the late response. For your concern about disabling the Data Theft Protection feature on selected websites, we are unable to do that since the feature hooks up with Microsoft® Internet Explorer® (newest version); Microsoft® Edge; Mozilla® Firefox® (newest and the most recent previous version) 32-bit only; Google ChromeTM (newest and the most recent previous version); Yahoo!® Messenger 11.0, and 11.5 and Microsoft Outlook and other SMTP email programs. The best way for you not to see the pop ups given by the Data Theft Protection feature is to add 4 more digits of your credit card making it a total of 8 for a greater filtering. Since credit card numbers are entirely different with each person and no person has the same last 8 digits with you.

You can also click on this link for other options for the message "Transfer of protected data blocked".

“Transfer of Protected Data Blocked” error message appears when visiting web pages

I hope this helps with your concern.

Thank you and have a great day!

Trend Micro Home Users Community
Photo of dinerman.michael


  • 60 Points
I hate this feature. It ruins every credit card transaction i try. i can't pay online anymore. Incredibly stupid.
Photo of TM_JK


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Hi dinerman.michael,

We apologize for the inconvenience this has brought to you.

The reason why this message appears is to notify you that a protected data has been blocked by the Data Theft Prevention feature of your Trend Micro Security software. We have improved our Data Theft Prevention feature on our latest version so it can now protect these data even in HTTPS websites for better security.

Since your credit card information is in the feature, you will receive the notification when you use your credit card information in your online transaction.

Trend Micro Home Users Community

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