tallylassie1995's profile

1 Message

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120 Points

Tuesday, November 15th, 2016 8:40 PM

Closed

I just want to make sure that Trend is downloaded onto this computer. How do I do that?

Where do I look on my laptop to make sure that it is covered by Trend. I'm not sure that I transferred it correctly

Elite Solutionist

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1.4K Messages

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33.4K Points

7 years ago

Hi Tally,
Do you see the Red Dot in the tray, If it is Red you are on protection, if it is Grey then is somthing wrong. Dubble click on it and you get the Menu.
You can do a scan to know your Laptop is clean.
Goog Luck,

Kind Regards,
Tom

Legend

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847 Messages

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10.9K Points

7 years ago

Hi Tom, thanks for helping! That's a good way to confirm.

Hi TallyLassie1995, as Tom mentioned, checking the status of Trend Micro System Icon and running an update or a scan can help you to know if your Trend Micro Security works.

We also have an online document that provides the step-by-step instruction on this as below:
Checking if you have properly installed Trend Micro Security

Please give it a try and let us know how it goes.

Trend Micro Home Users Community

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