mickeylimon's profileBrand User
Hustler

Hustler

 • 

66 Messages

 • 

2.1K Points

Thursday, September 27th, 2018 10:12 AM

Closed

Available Now! Trend Micro Security 2019

New and Enhanced Features

 

Stop ransomware and otherthreats

Enjoy complete multi-deviceprotection against ransomware, viruses, dangerous websites, and identitythieves. A special Folder Shield safeguards your valuable files and otherdigital assets both on your devices and in cloud-synced folders like Dropbox®, GoogleDrive® and Microsoft® OneDrive® . Trend Micro stops more than 250 millionthreats dailyi, so you rest easy.

 

Defend against the unknown

Advanced machine learningtechnology fortifies a multi-layered defense that delivers highly effective andefficient protection against ever-evolving threats. You can depend on TrendMicro to defend you against attacks and stay ahead of cybercriminals.

 

Safeguard online payments

Advanced security technologyprotects you when shopping or banking online, providing the security you needin an interconnected world.

 

To know more about the new featuresand how it works, click here

To upgrade to the latest version, follow theinstructions here

 Superstar

 • 

245 Messages

 • 

9.7K Points

6 years ago

Oh Yeah! :)

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

6 years ago

Worked like a charm  :)

Kind regards,
Tom

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

6 years ago

Hi mickey limon

Till i opened Firefox and o, jee the Firefox extension does not work, Chrome is ok!
Hope you solve this in minutes!

Kind regards,
Tom

Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

Hi mickey limon

Hotfix not compatible!!

Kind regards,
Tom

Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

hi tom,
thanks for the update, kindly bear with me as i find a suitable fix.

thanks,
mickey
Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

hi Tom Emmelot,
just an update before the week ends, we are still investigating and developing possible fix for this and the other chrome issue.

thanks,
mickey

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

Hi

My wife's laptop on win 7, same problem.
But IE works !!!
Nice weekend!

Kind regards,
Tom

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

6 years ago

Hi mickey limon

And a second o,jee the extension is working in Chrome but if i hover over the sites nothing happens!!!
Repair  quick Mickey els it tasted as Lemmon!

Kind regards,
Tom

Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

by any chance do you have other browsers where we can check if the toolbar behaves the same way? i've already informed the team to check on it and we are investigating. thanks.

regards,
mickey

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

Hi mickey limon

I only use Firefox and Chrome,
Both not working correct.

Kind regards,
Tom

Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

thanks Tom Emmelot, we're on it.

 Superstar

 • 

245 Messages

 • 

9.7K Points

6 years ago

Just a question Mickey,

deinstalling 12.0 manually or leave this job to the 15.0 installer is the same right? 

I have to delete and reinstall Chrome Extension? 

AD MAIORA SEMPER!!!

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

Hi Max Slo

I installed over the old wan ;)

Kind regards,
Tom

Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

hi Max Slo,

Tom Emmelot 's way would be the easiest - on top of the old one, this carries over the previous versions serial number :) so i'd go for that too.

thanks,
mickey

 Superstar

 • 

245 Messages

 • 

9.7K Points

Uff, that arrow to start a scan is too close the setting button and I enter option every time I want to start a scan. :P

You need to replace that (or I need a bigger monitor... :) )
Brand User

Hustler

 • 

66 Messages

 • 

2.1K Points

hi Max Slo,
that made me open my console and check hihi the hover to the arrow immediately shows the options which disables any chance to accidentally clicks the settings icon - or i could have a wider monitor hihihi :)

 Superstar

 • 

245 Messages

 • 

9.7K Points

6 years ago

Here all is OK. 
I like online payments protection. 

 Superstar

 • 

245 Messages

 • 

9.7K Points

6 years ago

First Impression.

Day One- 15.0 installs automatically, (no 12.0 manually deinstalled).
After the installation, 15.0 search and install 15.0.1172 update. 
After that, ASUS GPU Tweak II stalled, CPU Usage by TM services is abnormally increase up to 20%.

Day Two- Deinstalled TM. Clean registry and remnant folder. 
Reboot.
Fresh install of 15.0. All is good, ASUS GPU Tweak II is here, CPU usage is normal.
Update to 15.0.1172. ASUS GPU Tweak II death. Does not load. 
Added Steam (core software,)and ASUS foders to exceptions. 
Defender is still alive.
Another reboot and Defender stop, TM is in command. 
Adding ASUS folder in exception solve the issue. 

I know that I'm not a Trend Micro representive, but I strongly suggest to manually remove 12.0, use the Remnant utility (or CCleaner) and reboot before to install 15.0.

Again, another reboot after installing 15.0 before to check if all is running good. 

Prodigy

 • 

256 Messages

 • 

5.6K Points

6 years ago

Yeah baby, downloaded the proper file (Internet Security) and it did the rest perfectly by uninstalling the previous version and re-installing the updated version :D. Worked like a charm :D. Loving it :D. I am also loving the Pay Guard that was installed for the Trend Micro Internet Security 2019 :D. The trend micro add-on for Firefox and chrome didn't show up. Will I expect it to be soon or later?

Elite Solutionist

 • 

1.4K Messages

 • 

33.4K Points

Look  above!

 Superstar

 • 

571 Messages

 • 

9.5K Points

Prodigy

 • 

256 Messages

 • 

5.6K Points

@Tom Emmelot & @TM_X: Thanks.

 Superstar

 • 

571 Messages

 • 

9.5K Points

Always, ahsans. :) 

Prodigy

 • 

238 Messages

 • 

5.5K Points

6 years ago

Great  :)

Need Help?

Ask the Community

Latest Tech Insights

Loading...