Conversations

Conversations 1 - 20 of 469
Photo of stevenkencarter
Update BIOS - Block cmd.exe
I have updated my Lenovo 920 BIOS and am using TrendMicro Maximum Security. After the update I got a message that cmd.exe was blocked. ...
  • 1 me too
  • 24 replies
  • Question
  • In Progress
Photo of Rick
coreServiceShell APPCRASH
On a daily basis I get a notification in my system events that coreServiceShell gets and APPCRASH event. It normally recovers, but shoul...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of pkwalker1
Refund
I would like a refund. I have just purchased your app only to discover that it does not block websites on privacy browsers such as duckdu...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of bigmansk
Micro Trend is slowing down google chrome Version 66.0.3359.117 (Official Build) (64-bit)
Micro Trend is slowing down google chrome
  • 1 me too
  • 6 replies
  • Problem
  • Solved
Photo of pdchamp
Does my Trend Micro include anti-virus protection, & if not, how do I get it?
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 5 me toos
  • 19 replies
  • Problem
  • Acknowledged
Photo of bluford2165
Is desktop gadgets safe to download
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Trojan.MSI
Anti-Virus blocks SBPro program (added to an exception)
False antivirus running on the SBPro program (http://www.sb-professional.com/download), I added an exe file and even a folder from the Pr...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of rob
Stop spamming me!!!
I would like the program to stop spamming me with notifications to renew my subscription starting 2 months before it expires! It is very ...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of susan1
Trend Micro asks me to restart my computer but doesn't work properly after restarting
When I log in to my PC, the first thing  Trend Micro does when opening the main console is that a box pops up saying that I should conn...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of jv1taylor
The Quick Scan has frozen at 38% and will not close!!
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of Ronald
Continuous Protection Plan
I keep getting the pop-up for Continuous Protection Plan after I just installed TM.  TM through Digital River is trying to sell me anothe...
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of tdhanly
I Have Changed My Mind
How do I get Password Manager to now accept a password for a website when it was previously told to never offer coverage for that particu...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of rrcross91
My update process does not appear to be working?
The checking for updates screen just keeps spinning showing the last update was over two weeks ago
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of jdharry
Scheduled Scan is NOT working
It appears as if the Scheduled Scan is NOT working. I've looked for info on the site, bu they just keep pointing to screen savers and hi...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of hmandejmatson
Unable to send Emails
Trend Micro has been reinstalled on my desktop, I can receive emails in my mailbox (Mozilla Thunderbird) but am unable to send. Error mes...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Tom Emmelot
Why Firefox slowdown
Hello Team, This time a question from me, I noticed a slow start of Firefox! If I start Firefox at the moment, it takes 8 seconds before...
  • 4 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of paulscaruana
when i open main console it is saying my protection is disabled and to re start computer i did that but som error message
protection disabled re start computer to fix this problem i did that still same problem main console i have no control to either do a ful...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of golferrickj
how do I withdraw from trend micro home user community
how do  I remove me from TM user community and emails
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Stephan
Firefox slowdown
I have the same issue. Slow Firefox start and for new tabs also. I see high cpu usage of coreServiceShell.exe during this time. It occur...
  • 2 me toos
  • 10 replies
  • Question
  • In Progress