Conversations

Conversations 1 - 20 of 726
Photo of SuperMatico
Antivirus locks the system for minutes
Hello,since I bought this software, first the version 12 and now with the 15 one, everytime I have to move files from my PC to the USB pe...
  • 1 me too
  • 5 replies
  • Problem
Photo of beccakowalski
August 2018: Is there an official fix for error message: PROTECTION DISABLED, RESTART NOW (Activated).
Restarting doesn't work. "Document" provided by TM doesn't work -- screens are different than mine. A community recommendation has a long...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of briandarthfunerals
Problem
I have purchased the renew package but the code that I get given doesn't work.  I am finding Trend Micro increasingly hard to work around.  
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of larry.corcoran
My daily scheduled scan has stopped running
My daily scheduled scan has all of a sudden stopped running for no apparent reason
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of outback10
Trend Micro not detecting xyz popup virus
I've recently gotten a popup virus on my computer that will show up on my desktop when I start up the computer and every hour or so after...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of tracy
I have Complete Faith in Trend Micro!
That it Keeps My Laptop Protected!
  • 1 me too
  • 2 replies
  • Praise
Photo of jalalabadcomputers
This antivirus is really working??
  • 1 me too
  • 2 replies
  • Question
Photo of martin
Trend Micro and Speedtest.net
Why does Trend Micro slow down my speedtest on speedtest.net.  It happens on all 4 of our computers.  We have 200mb business service and ...
  • 1 me too
  • 12 replies
  • Problem
Photo of pcwindowsweb
TrendMicro Community/GetSatisfaction and Outlook.com - Junk mail problem
Hey TM Community, I've ran into an interesting problem with this forum:Ever since I joined this forum (haven't posted anything because I ...
  • 1 me too
  • 3 replies
  • Problem
  • Not a Problem
Photo of uatumen
Problem of Exception list
Hi, I have added Kmsemulator.exe in my an Exception list but every day my Trend micro remove it and every day I am restoring its original...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of geniusmalaysia
How to install TM toolbar in FireFox browser?
Hi everyone, Recently, I have run recovery to factory default (Factory OS Win 10 Home Single Language 64 bit) my HP notebook model HP 15...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of oriondesign
Fix Memory Leak! Patch does not work
coreServiceShell.exe is eating my resources.  I tried fixing with the available patch on two terminals (Windows 10 and Windows 7), but th...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of dswitalski
1. I noticed a folder labelled VulkanRT and it is classified as malicious when I do a search. Why isn't this flagged when I do a full scan?
1. I noticed a folder labelled VulkanRT and it is classified as malicious when I do a search. Why isn't this flagged when I do a full sca...
  • 1 me too
  • 2 replies
  • Question
Photo of alphacharlie
Restart required
Since a few days, Trend Micro Maximum Security keeps prompting me to restart my computer as if it is in an endless update loop. I have al...
  • 1 me too
  • 2 replies
  • Problem
Photo of forbar1234
adobe update
hi, there seems to be an issue with your software, as it keeps telling me to update my adobe software but when i tell to update it advise...
  • 1 me too
  • 1 reply
  • Problem
Photo of dick.c32
I got a red screen that locked up my computer and it said to call microsoft -- this is a scam why didn't Trend stop it?
I got a red screen that locked up my computer and it said to call microsoft -- this is a scam why didn't trend stop it. I have been a Tre...
  • 1 me too
  • 1 reply
  • Question
Photo of ronhewett8
Trend Micro UPGRADE FAIL
Trend Micro wanted to upgrade my laptop three days ago, now I have no protection and no results for a search for Trend Micro Maximum Prot...
  • 1 me too
  • 1 reply
  • Problem
Photo of TM_X
Information About High Disk Activity of Trend Micro Anti Malware Solution Platform
Hi,   We have been receiving a number of reported cases of slow computer performance and high disk activity of Trend Micro Anti Malware S...
  • 2 me toos
  • 10 replies
  • Announcement
Photo of SuperMatico
Exceptions bug
Hello,I wrote also to the Official support but, like all the others Brands, if you say white they answer for blackI bought the Antivirus+...
  • 1 me too
  • 6 replies
  • Problem
Photo of Treehugger
Pop up Image on Windows Edge
I recently visited a local community organisation website and after clicking on a submit button on the website I had a pop up warning say...
  • 1 me too
  • 7 replies
  • Question