Conversations

Conversations 1 - 20 of 85
Photo of pkwalker1
Refund
I would like a refund. I have just purchased your app only to discover that it does not block websites on privacy browsers such as duckdu...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of wrennbahn
Green Check Mark no longer appearing ( I want it to)
Hi, I am wondering why the green check marks are no longer appearing on links. I am using google chrome and I have the trend micro extens...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 5 me toos
  • 19 replies
  • Problem
  • Acknowledged
Photo of Stropenhagen
Age of Empires Definitive Edition
Age of Empires Definitive Edition  The game will not play and I have looked everywhere for the folder with the game in it to allow it. my...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Trojan.MSI
Anti-Virus blocks SBPro program (added to an exception)
False antivirus running on the SBPro program (http://www.sb-professional.com/download), I added an exe file and even a folder from the Pr...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of willyc3500
I am not getting the green arrow that tells me the site is safe!!
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of durringtondesigns
Age Of Empires Definitive Edition
Hi, I have recently downloaded a game Age of Empires Definitive Edition (Microsoft) through the Microsoft app store Problem i'm having ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of hmandejmatson
Unable to send Emails
Trend Micro has been reinstalled on my desktop, I can receive emails in my mailbox (Mozilla Thunderbird) but am unable to send. Error mes...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of kpgibbin
Excel 2003 crashes
Over the last 3 or 4 days I have had office 2003 excel running in windows 10, I kept experiencing excel crashing and to resolve the issue...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Stephan
Firefox slowdown
I have the same issue. Slow Firefox start and for new tabs also. I see high cpu usage of coreServiceShell.exe during this time. It occur...
  • 2 me toos
  • 10 replies
  • Question
  • In Progress
Photo of ircil56
100% Disk Usage
100% Disk Usage Problem: High disk usage using Trend MicroTM Antivirus+ 2018, 100% for many minutes at a time intermittently on Win10, D...
  • 1 me too
  • 17 replies
  • Problem
  • In Progress
Photo of gundamex00
Virus detection
Hi, I have bought a Maximum security license. It tells me that I have a brhost virus in my laptop. However, when i try to follow online g...
  • 2 me toos
  • 13 replies
  • Question
  • In Progress
Photo of lcm2122433
Hidden viruses or other malware/Cmd popups
Hello, I seem to be having a problem with random popups of cmd for a split second that runs data that is too fast to read out. So, Being ...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of toledo2000
ubuntu webmin vs. trend micro virus+
If i open the webmin main page in my firefox browser. it takes a very long time, until the page is opened. At this time an instanve of tm...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of kanifnathcs
to block youtube
in google chrome to block youtube
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of claire2701
Trend Micro removing important game files from video games...
I have a problem with Trend deleting important files for certain video games on Steam and with Steam related files, detecting them as vir...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of rougetin007
Nobody
App called nobody
  • 1 me too
  • 7 replies
  • Question
  • In Progress
Photo of Bill Hanley
Trend Micro icon at startup should be a different color and then change to red when protected.
Your icon appears red in the "Show hidden icons" popup at the lower right of the screen (Win10). The problem is that it's always red - ev...
  • 1 me too
  • 5 replies
  • Idea
  • Under Consideration
Photo of waywardwind
I have paid for Paid for Password Manager when I renewed my subscription.. But it thinks I have not....
The system dose not know to renew passwod...Please fix...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of matternu
Hit w/ Ransomware
I have Trend Maximum , one of my computers was hit w/ a Ransomware. What happens now that I tried to do a system restore . My computer is...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged