Conversations

Conversations 1 - 20 of 163
Photo of scott_0196
Flash based speedtests...
Anyone noticing that Trend version 15 seems to slow down flash based speed tests??  Not a big deal, just a question.
  • 1 me too
  • 3 replies
  • Question
Photo of DragonBrain
TM and Malwarebytes Incompatibility is New and Needs to be Fixed
This is pure feedback. The most recent version of Maximum Security required me to remove Malwarebytes before the installation would go f...
  • 1 me too
  • 2 replies
  • Praise
Photo of Tom Emmelot
First time
Today was the first time i got a alert from my modem Asus RT-AC68U that i try to open a dangerous site!!! I got the modem 2 years !! So y...
  • 2 me toos
  • 4 replies
  • Praise
Photo of peblz55
Trend Micro updated, ms office stuffed up
Trend micro updated yesterday... then I noticed the icons in MS outlook have changed (this happened previously, I didn't notice the corre...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of lcm2122433
My laptop shuts down with no warning every time I first turn it on everyday.
My laptop shuts down with no warning every time I first turn it on everyday. I timed it recently and it runs for about 10 min before shut...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of shinyamywu
Under protection, my laptop was still attacked by pop-up ads from https://pushnotificationxonline.com/
Is there any setting  I need to change in order to get rid of harassment from pop-up adds?
  • 1 me too
  • 1 reply
  • Question
Photo of wolf.k
Pay Guard
I noticed that "Pay Guard" is an option on the Trend Micro Consul, and read the information provided. It was the only option not "On". I ...
  • 1 me too
  • 1 reply
  • Question
Photo of tomsmelb
why has trend install pay guard and how do i delete it
not what i expect from trend
  • 1 me too
  • 3 replies
  • Problem
Photo of christyn.gerber
i am so pissed! i cant get into my school's class website
i have listed my school's online class website several ways into the exception list. I have HOMEWORK due for this online class. and the w...
  • 1 me too
  • 1 reply
  • Problem
Photo of snpmarq
Latest Firefox62.0 disables Trend Micro toolbar in browser as of Sept 5 2018
Just updated to latest Firefox version 62.0 and it disabled the Trend Micro toolbar. I expect you will be hearing from others about this ...
  • 9 me toos
  • 22 replies
  • Problem
  • In Progress
Photo of Stephan
Firefox slowdown
I have the same issue. Slow Firefox start and for new tabs also. I see high cpu usage of coreServiceShell.exe during this time. It occur...
  • 4 me toos
  • 12 replies
  • Question
  • In Progress
Photo of mickey limon
Available Now! Trend Micro Security 2019
New and Enhanced Features   Stop ransomware and otherthreats Enjoy complete multi-deviceprotection against ransomware, viruses, d...
  • 2 me toos
  • 8 replies
  • Announcement
Photo of jimmc13
Trend Micro scans as soon as I start my Dell laptop. It takes over the entire computer and nothing else can happen until it is done.
Trend Micro settings seem to be automatic and stop any other actions from taking place until completed.  Auto scan starts on system start...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of dougkocour
Trend Micro was in the process of running a quick scan and seems to be hung up at 79 % complete.
Trend Micro was in the process of running a quick scan and seems to be hung up at 79 % complete. 
  • 1 me too
  • 2 replies
  • Question
Photo of actiontransferwichita
My renewal date says I'm good until 10/9/2019.
I purchased the Trend Micro Security 1 year to renew my subscription but have not downloaded it because my computer indicates I'm good un...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of dworshak21
"Search Encript"
Search Encrypt keeps showing up on my computer.  I never installed it and I don't want it.  How can I get rid of it?
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of mark.gagliano
I have this malware program that got onto my computer called go.deepteep.
Everytime I do a search it pops up on the search line for a second. I can't get rid of it. Isn't Trend Micro suppose to block malware?
  • 1 me too
  • 2 replies
  • Problem
Photo of ploonen
High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform
Hi, Well, the title describes my problem: High CPU and Disk activity by Trend Micro Anti-Malware Solution Platform Half the world has thi...
  • 15 me toos
  • 42 replies
  • Problem
  • Acknowledged
Photo of ircil56
100% Disk Usage
100% Disk Usage Problem: High disk usage using Trend MicroTM Antivirus+ 2018, 100% for many minutes at a time intermittently on Win10, D...
  • 3 me toos
  • 18 replies
  • Problem
  • In Progress
Photo of Tom Emmelot
The Firefox 62/63 update slowdown again
Not only the Toolbar is not there but a extremeness slowdown also!
  • 2 me toos
  • 5 replies
  • Problem