Regarding your concern, we do not yet have a definite time when the compatible version of the Trend Micro Toolbar for Mozilla Firefox's 64 bit version would be released.
As informed in the early replies, the Trend Micro toolbar for Mozilla Firefox 64 bit version is not yet supported. With that the link for its download is not yet available.
Can you provide us details regarding your reply that the toolbar for Mozilla Firefox 32 bit version which is not working? Is your Mozilla Firefox version the latest one which is version 57.0?
If in case it is, we would like to inform first that we are already aware of this issue and is currently undergoing
investigation. You may want to use other browsers first like Internet Explorer or Google Chrome to utilize the Trend Micro toolbar. Rest assured that we'll provide updates once available.
tom_emmelot
Elite Solutionist
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1.4K Messages
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33.4K Points
7 years ago
The next version of TM and data not known.
Kind regards,
Tom
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florencehermant
3 Messages
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176 Points
7 years ago
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tm_victor
Prodigy
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262 Messages
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5K Points
7 years ago
Regarding your concern, we do not yet have a definite time when the compatible version of the Trend Micro Toolbar for Mozilla Firefox's 64 bit version would be released.
If you want, you may use the 32bit version of the Mozilla Firefox which is compatible with the Trend Micro tool bar.
@Tom Emmelot thank you as well for answering this inquiry.
Thank you and have a great week!
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florencehermant
3 Messages
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176 Points
7 years ago
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tm_victor
Prodigy
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262 Messages
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5K Points
7 years ago
You're welcome. If you need anything else just contact us back here and we will be assisting you on it.
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baruahda2
1 Message
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110 Points
6 years ago
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tom_emmelot
Elite Solutionist
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1.4K Messages
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33.4K Points
6 years ago
The news is even worse, the new 32 version does not work also!
Kind regards,
Tom
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tm_victor
Prodigy
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262 Messages
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5K Points
6 years ago
As informed in the early replies, the Trend Micro toolbar for Mozilla Firefox 64 bit version is not yet supported. With that the link for its download is not yet available.
Hi @Tom Emmelot.
Can you provide us details regarding your reply that the toolbar for Mozilla Firefox 32 bit version which is not working? Is your Mozilla Firefox version the latest one which is version 57.0?
If in case it is, we would like to inform first that we are already aware of this issue and is currently undergoing
investigation. You may want to use other browsers first like Internet Explorer or Google Chrome to utilize the Trend Micro toolbar. Rest assured that we'll provide updates once available.
We hope to hear from you soon.
Trend Micro Home Users Community
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tom_emmelot
Elite Solutionist
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1.4K Messages
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33.4K Points
6 years ago
Today the update came and now it does not work anymore,
Hope the problem is not for long!
Kind regards,
Tom
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tm_victor
Prodigy
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262 Messages
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5K Points
6 years ago
Thank you for providing the screenshot.
We will update regarding this thread once we have word regarding it, as our dedicated team is already doing an investigation for this one.
We apologize for the inconvenience this has caused on your end.
Trend Micro Home Users Community
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