2 Messages
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130 Points
Parental controls not working correctly with Windows 10
I am having problems with the parental controls. I have set them up on my child's laptop but it does not block internet access like it says in the help guide. When the time allocated is exceeded it just keeps bringing up the windows login screen every minute. Access to the internet is still possible. And even if the internet is not being used it keeps coming up with the 'your time has been exceeded' and making the windows login come up.
tm_claudia
Legend
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847 Messages
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10.9K Points
8 years ago
However, according to your description, bringing up the Windows login screen might be caused by the PC using hours setting in Time Limits tab of Parental Controls feature.
Please open the Parental Controls window from your child's Maximum Security main console and setting the internet access limitation.
Please let us know if the blocking page displays when exceeded the time limit. Thanks.
Trend Micro Home Users Community
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itsjobeedz
2 Messages
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120 Points
8 years ago
Yes I'm aware you can block websites via child/s age, however it would also be just as beneficial to have the same internet time limits that are available on PC's.
Can you please look at providing this service
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itsjobeedz
2 Messages
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120 Points
8 years ago
Can you please look at providing this service.
Kind Regards
Jo.B
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tm_claudia
Legend
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847 Messages
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10.9K Points
8 years ago
Thank you for the feedback! Regarding your suggestion, we will report to our product team as a feature request and see if we can provide Time Limits feature on Trend Micro Mobile Security for Android. Please let us know if you have other suggestions.
Trend Micro Home Users Community
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