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Neophyte
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3 Messages
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140 Points
On rebooting I get the message that Trend Micro has encountered a problem and is disabled. When I reboot again the same message comes up.
On rebooting I get the message that Trend Micro has encountered a problem and is disabled. When I reboot again the same message comes up. This is on an HP laptop running Windows 10. Trend Micro Maximum Security.
tm_son
63 Messages
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1.5K Points
6 years ago
We would just like to clarify the problem that you are having. Can we have a screenshot of it on this thread so we can check the problem? If possible, can you please open the Trend Micro Security program and post a screenshot also of it's status?
Here's a link that you can use as guide on how to take screen shots.
Taking a screenshot to send to Trend Micro Technical Support
You can also check if you have other Antivirus program installed that may be causing this issue. Here's a link for the list of programs that is incompatible with the Trend Micro Security.
Incompatible Programs with Trend Micro Security
We will be waiting for your response.
Trend Micro Home Users Community
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pdmcln
Neophyte
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3 Messages
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140 Points
6 years ago
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pdmcln
Neophyte
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3 Messages
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140 Points
6 years ago
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