@David Thank you for asking here! For your issue, as @Amir mentioned, you can go to control panel try to uninstall McAfee, and then reset your computer and try install Trend Micro. You also can refer to the link below for detailed steps. Programs to remove before installing Trend Micro Security - Please refer to "Steps To Remove Conflicting Programs"
If the problem still persists, we suggest you to contact McAfee for help: McAfee® for Consumer
Thanks and please let us know if you have more questions!
amir
Prodigy
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238 Messages
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5.5K Points
8 years ago
from control panel try uninstall McAfee , then reset computer and try install Trend Micro .
Regards ,
Amir
0
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tm_l
Veteran
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1.3K Messages
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16K Points
8 years ago
@David Thank you for asking here! For your issue, as @Amir mentioned, you can go to control panel try to uninstall McAfee, and then reset your computer and try install Trend Micro. You also can refer to the link below for detailed steps.
Programs to remove before installing Trend Micro Security - Please refer to "Steps To Remove Conflicting Programs"
If the problem still persists, we suggest you to contact McAfee for help:
McAfee® for Consumer
Thanks and please let us know if you have more questions!
Trend Micro Home Users Community
0