
Neophyte
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4 Messages
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160 Points
Irritating Trend Micro Max Security Pop-Up Suggesting to Use Google Chrome Toolbar
Irritating Trend Micro Max Security Pop-Up Suggesting to Use Google Chrome Toolbar.
Link is offered to "Don't Show This Again" and it never stops it.
I don't want to use Chrome Toolbar by TM.
Aggravating enough that canceling subscription is a very real option if it continues.
Accepted Solution
tm_kree
Trend Security Expert
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793 Messages
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31.7K Points
7 months ago
Thank you for your patience!
Here's the fix for this concern. Install the hotfix.
Trend Micro pop-up appears after clicking Do not show this again.
(edited)
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0
claudiubotezatu
Prodigy
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172 Messages
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4.3K Points
8 months ago
said the same thing here:
https://en.community.trendmicro.com/conversations/pc-security/about-toolbar.../63d24d3f9348a25e4cd1bf1a
It seems like the toolbar is the main tool which helps TM to collect info about your browsing habits.....
Install it in Chrome and disable it after. Also turn OFF "Social Networking Protection"
.
(edited)
11
tracyanorris
Neophyte
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4 Messages
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160 Points
7 months ago
That is not the issue. The issue is that you force people to either use the Trend Micro toolbar protection or be endlessly harassed by the pop-up.
To further inflame the issue you falsely offer to “Don’t show this again” tick box that has no effect at stopping the irritating pop up.
advise of how to stop showing the popular or this customer will not be renewing.
0
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alfredo
Hotshot
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25 Messages
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560 Points
7 months ago
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alfredo
Hotshot
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25 Messages
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560 Points
7 months ago
... and again (only 12 and a half hours later...)
5
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alfredo
Hotshot
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25 Messages
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560 Points
7 months ago
Guess what!
Here it is, again... A bit late, but probably because I turned off my computer for a few hours this morning.
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alfredo
Hotshot
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25 Messages
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560 Points
7 months ago
... and again ...
@tm_kree @tm_carlo @tm_cham @tm_jess @tm_josh @tm_bless @tm_jai @tm_joy @tm_nick @tm_novs @tm_nathaniel @tm_janry @tm_paolo @tm_ely @tm_yanna @tm_allen @tm_vin @tm_joy_b884fe @tm_marion @tm_isi @tm_jk @tm_paul @tm_austin @tm_raphael
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alfredo
Hotshot
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25 Messages
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560 Points
7 months ago
...and again...
Almost, _*almost*_, a full 24h without it popping up.
@tm_kree @tm_carlo @tm_cham @tm_jess @tm_josh @tm_bless @tm_jai @tm_joy @tm_nick @tm_novs @tm_nathaniel @tm_janry @tm_paolo @tm_ely @tm_yanna @tm_allen @tm_vin @tm_joy_b884fe @tm_marion @tm_isi @tm_jk @tm_paul @tm_austin @tm_raphael
11
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