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Neophyte
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8 Messages
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344 Points
Can't run Roblox game
After installing Trend Micro Maximum Security (TMMS), I can't run Roblox game from my computer. I have to stop TMMS in order to get the game running. I have tried to exclude the Roblox exe and added roblox domain into trusted site in TMMS but still can't get it running. Any suggestion?
Thanks
Thanks
tm_jb
Prodigy
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166 Messages
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3.4K Points
6 years ago
I'm currently trying out the game and installing to see if the same thing will happen on my end.
Please stay tuned and sorry for the loss in game time. I know how it feels and I'll get back to you soon.
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syazlan
Neophyte
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8 Messages
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344 Points
6 years ago
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aeroplanino78
Superstar
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245 Messages
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9.7K Points
6 years ago
I think you have to set it in the whitelist in the properly format:
http*://*.GAMESITE/*
Check at the support page
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syazlan
Neophyte
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8 Messages
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344 Points
6 years ago
Yes I already did that http*://*.roblox.com/* but still not able to play Roblox game
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tm_jb
Prodigy
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166 Messages
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3.4K Points
6 years ago
Hi syazlan,
I tried it myself and it really does not work as long as the TM program is currently running.
We've informed the product developers about this issue and have collected logs in order to find out what particular feature is not allowing the game to run. Please extend your patience as we work through this. Thanks!
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syazlan
Neophyte
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8 Messages
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344 Points
6 years ago
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syazlan
Neophyte
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8 Messages
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344 Points
6 years ago
I can confirmed now I am able to play Roblox game with TMMS running on background.
Thank you everyone for your help!
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tm_shella
85 Messages
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2.1K Points
6 years ago
Thank you for letting us know.
It is so nice to hear that this concern isalready resolved. Should you have other questions, feel free to post on thiscommunity.
Hope you have a wonderful weekend!
Regards,
Trend Micro Home Users Community
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