kierces's profile

1 Message


120 Points

Thursday, March 8th, 2018 5:40 PM


P.M. keeps popping up on every page of web site.

Password Manager pop's up multiple times within the same web site, ie. every time I click a link within the web page. So for instance, if I am on a shopping web site, and have already signed in, everytime I go to a new page within the same web site, the password manager pop's up. Super annoying. This is why I uninstalled it last time & just let google save my passwords. Is there a setting to correct this?
Brand User



262 Messages


5K Points

6 years ago

Hi kierces,

Thank you for posting your concern here.

May we ask for screenshots of the website that you are accessing regarding your concern with the Trend Micro Password Manager popup notification?

Please provide us the following information below as well regarding the case:
1. Web browser and its version
2. Password Manager version
3. Setting for "Ask for my Master Password when my browser is inactive for". 

The third one can be checked on your Trend Micro Password Manager main console under Master Password tab.

We hope to hear from your soon.

Thank you and have a great weekend! :)

Trend Micro Home Users Community

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