I
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Thursday, December 7th, 2023 9:50 AM

How do I Unsubscribe from community emails?

How do I Unsubscribe from community emails?

Brand User

Trend Security Expert

 • 

62 Messages

 • 

1.3K Points

3 months ago

Hi @itsthebc 
 
Welcome to the Trend Micro Community.
 
You can unsubscribe by following these steps:
  
1. Open the email you want to unsubscribe from.
2. Scroll to the bottom of the email.
3. Look for an "Unsubscribe" or "Manage Preferences" link.
4. Click on the link.
5. You will be directed to a webpage where you can manage your email preferences.
6. Follow the instructions on the webpage to unsubscribe from future emails.
  
Let us know if this managed to help you.

Neophyte

 • 

1 Message

 • 

80 Points

Nope.  Doing that lands you on a page "The previous page is sending you to an invalid url (http://$UNSUBSCRIBE_FOR_ALL_LINK)."

Brand User

Trend Security Expert

 • 

220 Messages

 • 

4.5K Points

Hi @laurarenke​, 

We've talked about this concern in the community post titled 'How to Unsubscribe from Community Notification Emails.'

Hope this information is helpful!

Neophyte

 • 

1 Message

 • 

70 Points

2 months ago

I have tried many times to unsubscribe an email that I no longer use.  Nothing happens.

I have unsubscribed my new email successfully.

What next?

Brand User

Trend Security Expert

 • 

220 Messages

 • 

4.5K Points

Hi @neil_3866d4​,

You might want to unsubscribe from the community profile by following the steps below:

  1. Go to the Trend Micro Community homepage.
  2. Click on your profile photo and choose Profile Settings from the dropdown menu.
  3. Click on the Notifications & Preferences tab.
  4. Turn off email notifications using the toggle switch.
  5. Click the Save Notification Preferences button after making changes.

Hope this helps!

 

Neophyte

 • 

1 Message

 • 

70 Points

25 days ago

Guys, it would be so much easier if you could just fix up the 'Unsubscribe' link at the bottom of the emails. I have change email addresses but still get them in the old email.  The only way to stop them is to use the link - WHICH DOES NOT WORK.

PLEASE PLEASE fix up the 'UNSUBSCRIBE' Link in the Community Emails

Brand User

Trend Security Expert

 • 

220 Messages

 • 

4.5K Points

Hi @woodies199_2e1dcf​, 

Could you please try clicking on this link to unsubscribe? Then, monitor to see if you still receive notifications from our community.

Thanks!

Need Help?

Ask the Community

Latest Tech Insights

Loading...