Neophyte
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4 Messages
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190 Points
No access to USB Device after programm update.
After upgrading MaximumSecurity last week, my backup software (MacriumReflect) gives me error on event 513 when trying to make a backup to my external Intenso 5TB USB drive.
The USB drive is only connected during backups.
I had Folder Shield activated for USB devices before upgrading.
I added backupsoftware to allowed software and deactivated Folder Shield. But i still get the same error. All went fine before upgrading MaximumSecurity.
ERROR:
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Windows Events
*****************************
Date 03.06.2018 22:14:03
Type Error
Event 513
Source Microsoft-Windows-CAPI2
Fehler beim Kryptografiedienst während der Verarbeitung des "OnIdentity()"-Aufrufobjekts "System Writer".
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft-Verbindungsschichterkennungsprotokoll.
System Error:
Zugriff verweigert
----
[Win 8.1 Pro 64bit - Trend Micro Maximum Security ver. 12.0.1226]
The USB drive is only connected during backups.
I had Folder Shield activated for USB devices before upgrading.
I added backupsoftware to allowed software and deactivated Folder Shield. But i still get the same error. All went fine before upgrading MaximumSecurity.
ERROR:
---
Windows Events
*****************************
Date 03.06.2018 22:14:03
Type Error
Event 513
Source Microsoft-Windows-CAPI2
Fehler beim Kryptografiedienst während der Verarbeitung des "OnIdentity()"-Aufrufobjekts "System Writer".
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft-Verbindungsschichterkennungsprotokoll.
System Error:
Zugriff verweigert
----
[Win 8.1 Pro 64bit - Trend Micro Maximum Security ver. 12.0.1226]
aeroplanino78
Superstar
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245 Messages
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9.7K Points
6 years ago
Hello,
I found THIS on Macrium KB regarding error 513.
1
tm_malik
Superstar
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498 Messages
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9.5K Points
6 years ago
Can we try temporarily disabling the Trend Micro program before using the backup software again just to isolate the issue? There's a Trend Micro icon on the system tray that gives you an option to "Exit" when you click on it.
Thank you! :)
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order
Neophyte
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4 Messages
•
190 Points
6 years ago
0
0
aeroplanino78
Superstar
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245 Messages
•
9.7K Points
6 years ago
Did you restart the MSLLDP service (accessing services.msc)?
It seems to be a Macrium user service permission issue.
A simple question: can you manually access this disk and create, modify (write something and save) and delete, for example a notepad text file?
If yes, it is Macrium related for sure, I suggest you to reinstall Macrium.
Another simple question, can you check what happens with a different disk/backup path?
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order
Neophyte
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4 Messages
•
190 Points
6 years ago
to make it short: I NEED a backup - urgent - so i don ́t have time to fiddle around.
Because there seems to be no easy way to fix this. i made it the quick ́n ́dirty way:
I did a quick-format on the USB device (lost all prior backups *eeck*) and am now running a complete new backup with a fresh definition.
Right know the backup is still running (will take 4h anyway) - before the backup aborted just in the beginning.
So i keep my fingers crossed till it finishes successfully ;o)
Thank you for your efforts anyway, Olli
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tm_kiko
485 Messages
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10.6K Points
6 years ago
Thank you for your update!
We wish you good luck with the results of the back up.
All the best.
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