Official

Accepted

Unanswered

Advanced Filters

Search Results (6.2K)

Activity
WebGuard - setup not complete

Dear companions in misfortune, Problem : It is not possible to activate the feature WebGuard. There is no way to complete the process.This issue was presented before in this forum, but without a solution to my satisfaction.(https://en.community.trendmicro.com/conversations/mobile-security-for-androi

Problem

 • Mobile Security for Android

6

1

0

Same Pop-Ups Blocked Constantly

I have constant pop ups blocking 'disease vectors'. This has been happening for months now and originally it didnt say disease vector the threat type was just blank. This happens constantly on both Microsft edge and Google Chrome. I have removed allgoogle chrome extensions, restored the settings to

Question

 • PC Security

95

2

0

Schedule Scan System Wake up

Hi All, After suffering lack (up to 15 minutes) when I "wake up" my desktop machine, I searched here and confirmed my beliefs, TM was preforming the scheduled scan, but not when I had scheduled it . . . . Now, after looking at the date of some of the posts (back as far as 2016, and more recent

Question

 • PC Security

17

1

Get Started!

trend_micro_home_users_community

 modified 

1 d ago

Announcement

trend_micro_home_users_community

 modified 

1 d ago

Constant Pop Ups - Previously blocked sites

Hi,I changed my family settings as I was being blocked when trying to go to clothes shops. Now I am constantly getting these pop ups and I can't seem to stop them. I have even reset the apps settings to default and cleared the browser cache. No matter what settings I adjust I can't stop the pop ups

Problem

 • PC Security

18

2

0

Black Friday Sales Are On, But So Are the Scams! — Top 10 Fake Holiday Shopping Sites List 2021

Happy holidays! Lots of best deals are offered this year, however, make sure to keep an eye out for scams. Here are the latest Black Friday Scam Websites checked by our Trend Micro Check team.    topgadgetsdaily[.]com   adidas[.]co[.]ma blackfridaygame[.]l

Article

 • PC Security

18

0

Reinstalling and Restart Required

Hello all: I had the same problem as silverspirit007 in his post 5 months ago. After the upgrade I was in a perpetual reinstall and restart loop. The difference was that the remedies suggested by tm_kath did not work for me. Ultimately only the sledgehammer approach worked. I went into the registry

Problem

 • PC Security

35

2

My personal website was treated as a scam

Please remove danger mark of my personal website. My personal website is "https://www.yociknows.com/"

Question

 • PC Security

56

4

Trend Micro 17.7 - Unable to install Firefox toolbar

I updated my Trend Micro Maximum Security to version 17.7 yesterday and I have been unable to instass the Toolbar on Mozilla Firefox. I have no such problem with Microsoft Edge???I am getting the Toolbar Installer but even if I am able to open it takes me to a page with this message: Oops this page

Problem

 • Home Network Security

400

13

Mute Mode

I keep getting a notification that "Mute Mode is off" and every time I clear the notification it sends that exact notification again within a few seconds. If I wait a while it will just send it again on its own without me clearing it, this is very very very annoying especially while I am trying to d

Question

 • PC Security

71

2

trend micro extension for firefox

Trend micro extension won't install in newest Firefox version. Install tab sends you to a paged reading "ooops, can't find this page" and that the Firefox page is down for maintenance, has been doing this since the last Firefox upgrade. Don't want to abandon Firefox, but may not have another choice.

Question

 • PC Security

87

3

Problems using on iPhone.

I’ve a lot of problems using the software on my iPhone. Many websites took a long time to open on the browser (I mostly use Safari on my iPhone, and occasionally use Firefox and Edge). Some of the website took so long that I’ll just close the browser and start again.

Question

 • Mobile Security for iOS

20

1

0

Web Sites Blocked

every single site I try to get into is blocked. Don't understand what's happened to Trend Micro. It even blocked its own site!

Problem

 • Home Network Security

15

1

0

How can use my subscriptions on my I pad

I can’t setup my account wrong code 401

Problem

 • Mobile Security for iOS

36

3

0

Trend Micro won't let me search on Google Chrome.

No matter what I type into the Google Chrome search bar on home page, Trend Micro says its a scam page, and dangerous, close it now.

Problem

 • Home Network Security

13

1

0

Please help me get rid of that Trend Micro Button!!!

I had to reinstall Trend Micro mobile security for Android. Since then I have an ugly and useless Trend Micro Button on Start Screen. How can I get rid of that?I have a screenshot:Please help me, thank you so much!

Problem

 • Mobile Security for Android

46

2

0

pop ups of malware all day long

I am getting pop ups all day long about malware that is blocked. It's PITA After 6 tries and 3 advanced Technicians they can't solve the problem???

Problem

 • Home Network Security

34

3

Phone

My phone is not a LMX-220

Problem

 • Mobile Security for Android

13

1

0