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Reinstall Trend Micro

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop afte

Question

 • Home Network Security

13

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Trend Micro disappearing off my son's android tablet

Twice now trend micro has disappeared off my son's android tablet. On my account it says the device is there but on the tablet itself it simply disap

Question

 • Home Network Security

20

1

0

New! Sensitive Information Protection feature

Great news! Trend Micro Community now has the Sensitive Information Protection feature. Posts are set to private automatically wh

Announcements

 • PC Security

18

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Watch Out for These 2 Scams Targeting Tokyo Olympics 2020

  Tokyo Olympics started last July 23rd and everyone enjoys watching their favorite athlete fight for the gold. This week take a look at these&nb

Article

 • PC Security

8

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maximum sécurité sur ws 2019

Bonjour J’ai acheté la version Trend micro Maximum Security pour réseau domestique. Le logiciel se télécharge bien e

Problem

 • Home Network Security

7

1

0

web sites blocked

every single site I try to get into is blocked. Don't understand what's happened to Trend Micro.  It even blocked its own site!

Question

 • Home Network Security

24

2

0

Constant pop up notifications from trend about blocking a threat

This program is constantly sending me pop up notifications about blocking an incoming website or popup. It's annoying and I can't actually use my comp

Problem

 • PC Security

18

1

0

Spot the Scam: COVID-19 Relief, Illinois Government, Venmo, Amazon SMS, and Netflix Email Scams

  The Trend Micro Check Team found 4 SMS scams and 1 phishing email this week. Here is a preview of the viral scams

Article

 • PC Security

21

2

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Receipt for auto subscription

Please send me a receipt for the recent auto renewal subscription.   I have checked my email and also the span but I can't see a receipt. Please

Question

 • PC Security

11

1

0

Está derrubando a minha conexão wifi

Está tendo muito travamento quando eu desligo o meu GPS quando estou em casa e a minha conexão do meu aparelho com wi-fi cai toda hora q

Problem

 • Mobile Security for Android

6

1

0

Share a device Want protect mobile apple phone

Unable to SHARE protection to my mobile (yes have 2 other devices to share) When open it only offers free trials and nil product and wants to charge m

Question

 • Mobile Security for iOS

29

2

0

Password manager stopped working

I tried to access the Password Manager today and it would not work. The program asked me to  sign in  to the account.  Which I did and

Problem

 • PC Security

19

1

0

How to turn off annoying Website Blocked pop up message

I do not want to see a pop up every time Trend Micro blocks a website. I do not want to unblock the websites, I just want the message to stay in the

Question

 • PC Security

643

12

Porn Websites

Seems like no matter what I do I cannot block the porn sites. Have settings set to Child and enabled, but I can still type in a porn word and I get 2

Question

 • PC Security

45

1

0

Mal_VTool-1 appearing last couple of days on my iMac

hi over the last couple of days, trend is quarantining the threat i attempt to clean and receive the error 'unable to add your selections to the Scan

Question

 • Mac Security

11

1

0

Unlock phone after deleting it from the secured device list

Hi, I have a big problem. I locked the Samsung Galaxy S8 phone by accident. To unlock it, I removed the phone from the secured device list. Now I can'

Problem

 • Mobile Security for Android

16

3

0

Delete Files in the quarantine

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thank

Question

 • PC Security

50

4

app is not working properly

I paid for this app to automatically check for viruses and other harmful effects, but 10 times daily I have been manually using app to set every allow

Question

 • Mobile Security for Android

34

2

0

TRying to Start Full Scan with Trend Micro will not start help

full scan will not start help

Question

 • PC Security

14

1

0

two factor authentication new phone

Hello, I have broken my phone, it is not usable. The two factor authentication with google authenticator was installed on my broken phone. How can I

Problem

 • PC Security

15

1

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