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Reported "update time" is 1 h ahead

If I manually check for updates TM reports "Last updates check : 4/14/24   7:49:39 AM"  but in reality is 6:49:39 AM

Problem

35

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Kids trend micro

Did trend micro discontinued its trend micro kids app? It’s no longer allowing me to lock my son’s app. I deleted it to see if it’s my app and now I can’t find it on Apple Store.

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9

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Urgent Notice: Issue with 2FA Text Message Verification Codes in Trend Micro MyAccount

  Trend Micro Community!   We'd like to inform you about an ongoing issue that some of our users have encountered while attempting to sign in to their Trend Micro MyAccount.     Issue Description   Certain customers have reported challenges in receiving their 2FA (Two-Factor

Announcements

855

2

Trend Micro Antivirus One 3.10.3 for Mac — April 2024 Release

  Trend Micro Community!   Attention, Mac users! Prepare for the latest updates to Antivirus One Pro version 3.10.3! Antivirus One provides real-time antivirus monitoring, safeguarding your Mac against adware, ransomware, spyware, and various malware threats.     Antivirus One 3.

Announcements

270

1

Updating email address for this Forum AGAIN

I asked this question months ago and seemed to have it all fixed but AGAIN today these emails are coming to my old email address, which will soon cease to exist. Not one coming to the current address I’m using WHY WHY WHY ?????

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5

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Closed

I can’t renew my subscription

Your app won’t renew my subscription

Question

132

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Cleaner One Pro for Mac 6.5.9 — April 2024 Update

Trend Micro Community! Mac users, get ready for the Cleaner One Pro 6.5.9 updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more.   It's fast, simple to navigate, and offers an intuitive user interface, ensuring a smooth experience. 

Announcements

205

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Closed

Trend Micro Maximum Security is slowing some of my applications/programs on my PC : Started with recent Windows 11 update (Few weeks ago)

Trend Micro Maximum Security is slowing some of my applications/programs on my PC. This problem started with most recent Windows 11 updates (Few weeks ago).  Here are some example of applications/programs affected : CCLeaner, File Explorer, Clear Event Viewer, SolSuite, etc... I have to stop T

Problem

943

14

I hate Tommo really hate Ai I want it gone it is blocking my screen

I hate hate hate Tommo Ai want it gone ASAP It is blocking my screen

Problem

22

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Closed

How Do I Make Trend Micro and Norton Play Nice Together?

I have both Norton and Trend Micro, but after this latest Trend Micro upgrade, Trend is telling me I need to uninstall Norton, but the two have worked perfectly together before this latest update. Is there a way to resolve this where both products remain installed?

Question

49

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Received the following message from Whatsapp

官方偵測到您的帳號違規操作有風險,系統將在24小時後自動封鎖此帳號;為避免帳號封鎖,請立即驗證: https://whatsii.com* The official has detected that your account's illegal operations are risky, and the system will automatically block this account after 24 hours; to avoid account blocking, please verify immediately: https://whatsii.com*

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29

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Log is empty for "Unauthorized changes"

4 "unauthorized changes" reported but log is empty

Problem

33

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System Heating issue

I observed my laptop is heating much after installing trend micro internet security. What should I do or what should trend micro do?

Problem

17

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Mobile security

I bought my trend security for two years for two devices and yet my tablet has said my trial is up when it isn't a trial

Question

13

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Closed

Installing Trend Micro Security and Antivirus on Your Windows PC

  Welcome to our all-inclusive tutorial on installing Trend Micro Security, which includes Maximum Security, Internet Security, and Antivirus+ Security, designed for Windows users. Whether you're new to the software and want to secure your computer, or you're a returning user in need of a quick

Announcements

1.2K

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TM for android

Its pattern is not updating and its been days since its stuck on a specific pattern number. Please fix this issue of TM for android.

Problem

29

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Trend Micro blocks python pip3 by default?

Shouldn't this be an exception by default? It's commonly used software.

Problem

11

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Trend Micro Pay Guard mobile app not working

I cannot open my Trend Micro Pay Guard app. I've been using it for years and now I can't open it. Please help and advise how to fix it.

Problem

24

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Trend Micro Security for Edge, Chromebook, Chrome and Firefox — April 2024 Release

In this release, the primary focus lies on backend enhancements and resolving identified issues within Trend Micro Security extensions. Product Version Trend Micro Security for Edge 1.7.1490 Trend Micro Security for Edge (Best Buy) Trend Micro Security for Chromebook&nb

Announcements

636

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Firefox and TrendMicro toolbar not working

Running Firefox 124.0.2 on W11Pro 23H2 and have TrendMicro Max Sec v17.8.1192 installed All working ok on Edge but not on Firefox. Clicking on the toobar icon merely states Install the latest version of Trend Micro Maximum Security now To enhance your protection, Trend Micro reco

Problem

40

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