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trend micro popups with notification of website being blocked keeps on coming every 2 minutes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

trend micro popups with notification of website being blocked keeps on coming every 2 minutes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! how to stop it?

Problem

8

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Passwordmanager

e bekomme ich sie wiederGuten Tag, ich wollte mein Pasword für den Passwordmanager ändern, danach war ich test User und all meine Passwörter sind weg. Wi

Question

12

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Official Solution

Urgent Notice: Issue with 2FA Text Message Verification Codes in Trend Micro MyAccount

  Hi, Trend Micro Community!   We'd like to inform you about an ongoing issue that some of our users have encountered while attempting to sign in to their Trend Micro MyAccount.       What's Going On? Certain customers have reported challenges in receiving their 2FA (Tw

Announcements

1.2K

5

Adding new divide with ms edge

Can a device with ms edge in s mode be added as one of my devices in my trend max security or does it require an additional subscription

Question

30

1

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VPN causing iPhone internet not to work

My iPhone internet has stopped working and after a week of not being able to work out why it was discovered that my trend micro vpn had started to block all internet off the phone. As soon as I removed the vpn my internet started working. It appears like there had been an update of the app which has

Praise

161

4

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Browser Redirect (Yahoo) Scan not picking it up.

Hi, both Microsoft Edge and Chrome have a browser redirect issue. Each search ends up going through Yahoo instead.  I reset Chrome and cleared extensions, but each time a user logs on they still have those engines.  Also, after each computer restart my browser is put back to search throug

Question

79

1

0

help centre

When attempting to access help page it just sits there spinning, but not loading

Question

41

1

0

Trend micro.com

I can’t pull up the trend micro area to enter my trend micro Maximum Security 5 devices for 1 year code. The print out says, “you can download by either clicking the download button on the                Or by right-clicking on the download button or Save Ta

Question

41

1

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Cancel renew now or set up auto-renew in the existing subscription

I bought five devices for a new maximum security subscription, but my old subscription allowed for ten devices. I have tried following all the provided links to cancel the renewal on my end, but I cannot find any button or option to turn it off or cancel it. The only page that mentions the renewal o

Problem

18

1

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PwM

First PwM loading time is too long, approximately 45sec to 55sec. Something to do with Trendmicro server? Now loading time is back to normal. Now PwM can to auto complete the login I have to enter username and password manually. Next is PwM keep flashing when I login to my bank account. I cannot log

Problem

52

1

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Canceling

How can I cancel my subscription?? I did cancel my auto renewal but it continued anyway! I hate this service now and want out ! its typical though with auto renewal! You’re told you can cancel at any point but when you try you never can do 

Question

16

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Why TM scores poorly in AV Comparatives?

On each and every test , TM scores very poorly , around 97%. Why is that and why no improvements????

Question

271

4

PUA.MacOS.Obfuscated.PFH

Since last night I keep getting PUA.MacOS.Obfuscated.PFH listed in my quarantine file, can't clean, delete it or quarantine it. Seems to only hidden in my nordvpn files any ideas?

Question

79

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Question About ATSE and Hypersensitive Mode

Hello everyone, I am back! Quick intro (although I am known here), I've established my own business as VAR (almost MSSP) and looking forward to work with TM as well. I'm willing to join as an affiliate to home products too. Now for the questions, they will be highly technical. I've been reading y

Question

38

0

0

Cove Security App

The latest update is blocking my Alarm App from connecting. I have to disable the WiFi or WebGuard to the Cove App past the Splash Screen.

Problem

58

2

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How do I report a dangerous link that Trend Micro did not detect?

I have two systems. My old desktop runs Windows 7; my laptop runs Windows 11.  Trend Micro Platinum is installed on both, but the version installed on old Windows 7 system had to be patched in order to function.  I run scans everyday on both.  I was using the Windows 7 desktop to vis

Question

66

4

0

Accepted Solution

ID Protection issues

Everything is good except two things from my perspective. 1. When I am accessing the Vault it shows that I have no passwords or secure notes saved or basically no credentials saved. After some time the server gets updated and starts showing my data over there. It happens over ID Protection for andr

Problem

36

1

0

Cannot use app on this phone because if I turn the VPN the phone won’t work correctly

Got new phone and it won’t work if VPN is activated. No VPN no protection. No protection why should I continue with App?

Question

37

1

0

Help. my scan and updating has frozen again

My scan and update capabilities have frozen again.

Problem

22

1

0

Trend Micro VPN blocking apps

Two days ago my Trend Micro VPN started blocking access to all apps while on 5G/4G mobile connection. Works fine with all apps on Wi-Fi. Have been through all settings, reset some, tried different scenarios, all have failed. Trend Micro version 11.2.1070, iOS 17.4.1

Question

443

14