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[New Launch] Enjoy Your Digital Life Safely with Trend Micro Security for 2017

Trend Micro is proud to announce the availability of Trend MicroTM Security for 2017 – our newest release of the industry-leading security software that lets you enjoy your digital life safely. In addition to providing advanced Internet protection and privacy, safeguarding you from viruses, spa

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[How-To] Create a discussion thread in private

Here is how to create a new conversation in private when you need to provide personal information to us (e.g. email address, phone number, serial number etc.):1. In the community web page, click NEW POST button.2. Summarize your question or problem for the conversation title, then click NEXT button.

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[FAQ] Seeing BSOD full screen message, what to do

We're seeing more technical support scams recently, where fake critical system error messages are displayed after clicking on a web link or from a recently installed free software. Here're two sample screenshots of this:NOTE: These are not Trend Micro support phone numbers.Is my PC infected or broke

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[How-To] Change appearance of your name in the community

To display your first name or full name in your community posts and replies, here's how:In the community web page, locate your name at the top right corner.Click on your name, and choose "Profile".In your profile page, click "Edit Profile" button on the left side.In the Profile Information page, upd

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Comparison between Free and Premium versions

Mobile Security for Android offers a Free version and a Premium version. To find out what additional features are available in Premium version, please see: https://esupport.trendmicro.com/en-us/home/pages/technical-support/mobile-security-for-android/1104948.aspx.If you have not tried Mobile Securit

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[Hot Fix] Google.com search result links not rated by Trend Micro Toolbar

If you have "Rate links..." setting turned on in Trend Micro Toolbar, but the URL links aren't being rated, here's a Hot Fix to fix this issue.https://esupport.trendmicro.com/en-us/home/pages/technical-support/1113586.aspxIf link rating is working, here is an example of what you should see

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Auto-Renew frequently asked questions

We get questions about Auto-Renew frequently, so we have compiled a list of questions and answers for this topic.https://esupport.trendmicro.com/en-us/home/pages/technical-support/1055073.aspxWe hope the page answers your question(s) about auto-renew. If not, feel free to post a question in this com

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Trend Micro Home Users Community Guidelines

We want this community to be as useful and helpful as possible for everyone participating, so we have gathered some guidelines for you as you discuss questions or problems.1. Ask QuestionsOne of the main purpose of the community is to answer questions. Please ask your question and a support agent fr

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