kenandlynnelutes's profile
Neophyte

Neophyte

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1 Message

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120 Points

Saturday, April 30th, 2016 11:01 PM

Closed

Will I lose remaining license period if I upgrade now?

I am upgrading Trend Micro Premium Security 10, it says to get rid of the previous one. As I still have some weeks left on the previous one, will I lose that if I switch over now?

Official Response

Legend

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847 Messages

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10.9K Points

8 years ago

Thanks for upgrading to Premium Security 10! You will not lose the remaining weeks if you switch over now. We checked your license information, and the remaining period has already been merged with your new license. For more detailed info on your account and license, please sign into the Trend Micro Account portal at https://account.trendmicro.com.

Here's an article to guide you through the Premium Security upgrade process:
Installing Premium Security 10 (2016)

Hope you enjoy Premium Security 10!

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