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Neophyte

Neophyte

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1 Message

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100 Points

Saturday, July 16th, 2022 5:06 PM

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Why does it take forever for files to download?

Every time I want to download a file, it takes forever for it to complete, due to scan from Trend Micro security.  Can I disable this feature, limit what files it downloads, etc?

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tm_kim

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682 Messages

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10.1K Points

7 months ago

Hi, woodyfl.

 

Trend Micro keeps your computer protected in real-time, so you do not need to start a scan to remove malicious software. This includes scanning the files and folders downloaded or copied on the computer. It also scans websites as soon as you open them or clicked on a link.

 

The download speed depends on the file size you are downloading and your internet speed. You can try to restart your router and then check if this will improve the download speed. You can also clear your browser's cache and history. Here's how: How to clear web browser cache on Windows

 

 

- TM_Kim

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