maysmick247's profile

1 Message

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130 Points

Wednesday, September 26th, 2018 10:57 AM

Closed

Why am I CONSTANTLY receiving messages that my protection is disabled and that I must restart my computer? This service is UNNACCEPTABLE!

Why am I CONSTANTLY receiving messages that my protection is disabled and that I must restart my computer? Praise? This service is TOTALLY abysmal and UNNACCEPTABLE!

Hustler

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57 Messages

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1K Points

6 years ago

You do not specify WHICH SERVICE I disabled. I receive a similar message on occasion. but on investigation it is the WINDOWS antivirus---not the Trend. I tried to uninstall the Windows system---but it is not possible.

Brand User

Legend

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703 Messages

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11.4K Points

6 years ago

Hello maysmick247,

Welcome to the Community.

We're sorry to hear about this experience of yours. Please check the solution to see if it will work: "Protection Disabled" error message appears when opening the main console of your Trend Micro Security program

I hope this helps!

Regards,
Pat

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