Neophyte
•
2 Messages
•
120 Points
User interface
The date format on the trend Micro interface does not match my location or my chosen interface. This makes many dates ambiguous, and is confusing to the user. I notice that BVasilev complained very politely about this 2-3 years ago, was given a vague answer and the subject immediately closed. It was never attended to. To correct this error is very basic international programming, and would be very simple to fix. Failure to fix it indicates either lazy programming or incompetence (I doubt it is the latter). To continue to use incorrect date formatting prolongs the insult, and you should respond, but not close the topic until it is fixed.
Russell Crosser.
tm_carlo
Trend Security Expert
•
236 Messages
•
4.8K Points
9 months ago
Hi @russellcrosser,
Thank you for bringing this up!
Are you referring to the Trend Micro subscription expiration date that you see on your Trend Micro main console?
This happens because the subscription expiration date format in our records is set as MM-DD-YYYY, and this format is what your program picks up and displays in the Subscription Information. It all depends on the information stored in our records.
I'll go ahead and reach out to our dedicated team to check on this, and I'll be sure to provide you with an update here.
Thanks so much!
3
0