Neophyte
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2 Messages
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170 Points
Unable to install update
I am getting messages "Unable to install update. Please connect to internet" (I am connected) and also "Something is wrong with the file received from Trend" when I attempt to update. I've tried about everything. Thinking of removing and reinstalling. How do I go about doing that?
Official Response
tm_claudia
Legend
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847 Messages
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10.9K Points
8 years ago
If you haven't tried this solution below yet, please give it a shot:
"Connect to the Internet" error message appears from Trend Micro Security software
Let us know how it goes. Thanks!
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johncallahan
Neophyte
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2 Messages
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170 Points
8 years ago
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tm_claudia
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847 Messages
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10.9K Points
8 years ago
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