![Neophyte Neophyte](https://sprcdn-assets.sprinklr.com/404/633b5ab1-f6eb-4762-a67d-b51764c4a4b3-2028205530/1Neophyte_p.png)
Neophyte
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2 Messages
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180 Points
unable to connect to trend micro
Trend Micro Maximum Security cannot update. Continuously returns error "! Unable to connect to Trend Micro".
- Have tried connecting to different internet connections and no change.
- Subscription still valid
- Windows 10
Accepted Solution
tm_cathy
Superstar
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579 Messages
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9.4K Points
3 years ago
Hi, ben_trevethan!
Welcome to Trend Micro Home Users Community.
May I know what is the version of Trend Micro installed on your computer? To check, you may refer to this link below:
How to check if you have the latest version (Trend Micro Security for Windows)
In the meantime, please try to follow these steps below:
- TM_Cathy
2
hicksjd2
Neophyte
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3 Messages
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110 Points
3 years ago
if using google crome delete the program its had problems
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