Monday, December 5th, 2022 5:02 AM
Trend Micro is slowing down my New Windows 11 Laptop
1 year ago
Trend Security Expert
This is not the normal behavior of the Trend Micro Security program.
Keep me posted.
Same thing happened to me after the last Update. I'm running Windows 10. Spent over 2 hrs with a Tech remotely in my computer checking things out then finally doing an uninstall & reinstall. He told me that I had all the updates and would not need anymore. Well, the next day up comes a popup telling me I had to update! Nothing has changed. I just had a new SSD installed & everything was fast &working until the update. Now, I'm back to where I was agonizingly slow & I think worse off than before! There is a large lag when clicking on icons whether just on my computer or online sites....forget it! Ridiculous. The tech did everything you were just told for me, & STILL not fixed. It all started with the last update. I'm not installing it again. FIX this problem please!
I checked your previous contact with Trend Micro Support. I will send you another email, our senior engineer will handle your case.