S
Neophyte

Neophyte

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1 Message

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100 Points

Monday, December 5th, 2022 5:02 AM

Closed

Trend Micro is slowing down my New Laptop

Trend Micro is slowing down my New Windows 11 Laptop

Brand User

Trend Security Expert

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866 Messages

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34.9K Points

1 year ago

Hi @skrishnaphx!

 This is not the normal behavior of the Trend Micro Security program. 

Keep me posted.

Neophyte

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1 Message

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70 Points

1 year ago

Same thing happened to me after the last Update.  I'm running Windows 10.  Spent over 2 hrs with a Tech remotely in my computer checking things out then finally doing an uninstall & reinstall. He told me that I had all the updates and would not need anymore.  Well, the next day up comes a popup telling me I had to update!  Nothing has changed.  I just had a new SSD installed & everything was fast &working until the update.  Now, I'm back to where I was agonizingly slow & I think worse off than before!  There is a large lag when clicking on icons whether just on my computer or online sites....forget it!  Ridiculous.  The tech did everything you were just told for me, & STILL not fixed. It all started with the last update.  I'm not installing it  again.  FIX this problem please!

Brand User

Trend Security Expert

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766 Messages

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15.4K Points

Hi @makai12hi,

I checked your previous contact with Trend Micro Support. I will send you another email, our senior engineer will handle your case.

- TM_Kath

- TM_Kath

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