
Neophyte
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2 Messages
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170 Points
trend micro extension for firefox
Trend micro extension won't install in newest Firefox version. Install tab sends you to a paged reading "ooops, can't find this page" and that the Firefox page is down for maintenance, has been doing this since the last Firefox upgrade. Don't want to abandon Firefox, but may not have another choice.
tm_angelo
Superstar
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445 Messages
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8.6K Points
2 years ago
Hi mtejeda50,
Welcome to Trend Micro Home Users Community.
I would like to inform you that on version 17.7, the Trend Micro toolbar for Mozilla Firefox is currently under maintenance and will be available soon.
In the meantime, you may use other web browsers and add their own Trend Micro Toolbar.
I hope this helps.
- TM_Angelo
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acturner
Neophyte
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4 Messages
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180 Points
2 years ago
No it really doesn't help and the Firefox Maintenance is taking much too long complete pls. I already use all three browsers, each having a separate personal function. Also I am not all that likened to use Edge!!
(edited)
3
neilball
Neophyte
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2 Messages
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90 Points
2 years ago
I gather this is the same issue affecting the password manager for firefox. Perhaps you should let your tech support staff know that an issue exists rather than them insisting that the want remote access to my computer. I have had to repeatedly inform them that will never happen! I have been absolutely delighted with trend micro for many years - Until now!
3
neilball
Neophyte
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2 Messages
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90 Points
2 years ago
It is far from impressive that this issue remains after so long! I have been unable to locate anything regarding installing an additional security certificate and have heard absolutely nothing further from TM or anywhere. Seriously not good enough!
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