C
Hustler

Hustler

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58 Messages

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1.6K Points

Wednesday, October 5th, 2022 9:47 PM

Trend Micro 2022

Trend Micro 2022 is out...but nothing from what we discussed here has been implemented:

  • checking for updates after boot is still set for 10 min instead of 1-2 min as has been requested
  • items restored from quarantine (logs) are still labeled "removed" even though they were restored, creating confusion after months and months
  • not selecting "Automatically delete files which shows any sign of threat" does nothing; files are still removed automatically

Seems like is a futile exercise to try to improve TM .

Brand User
tm_kree

Technoid

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681 Messages

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26.2K Points

4 months ago

Good day, @claudiubotezatu!

We appreciate the suggestions that you share here in our community this can greatly improve our product. I submitted all your requests to our Research and Development Team, please understand that all future product improvements and changes will undergo in-depth research and testing.

Rest assured that we are heading in the direction with the customers' needs in mind.

Hustler

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58 Messages

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1.6K Points

4 months ago

Thank you for your answer!

Whatever it has been suggested is "common sense" and doesn't require any "in-depth research and testing"; 

Marking a file restored as "Restored" rather than maintaining "Removed" has been requested 2 years ago; it is implemented in Windows Defender, where a restored file is marked "deleted or restored" rather than "removed"

Truth is nobody gives a rat's ass on our suggestions.

Brand User
tm_kree

Technoid

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681 Messages

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26.2K Points

@claudiubotezatu​ we really do appreciate your suggestion. 

Your feedback is very important in product development, great things take time.  I'll send a follow-up on your request.

Please bear with us.

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