Neophyte
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3 Messages
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90 Points
Trend Max Security high CPU usage
Using Trend Micro Maximum Security, and for the past 3 days the coreServiceShell.exe CPU usage has been 30-40%.
Start up something like word or excel, and Trend insta-spikes to 60-70%, then drops back to 40%.
The next highest is Firefox at 1-6%.
I use engineering software every day, and it hovers around 1-10%.
Everything else at idle is 0-1%.
I've read all the BS on here about uninstalling, cleaning, etc. If I uninstall, it will be permanent. I'm not spending a day cleaning up Trend's mess only for it to happen again.
About conflicting software. Well, newsflash, no other software is running as high as Trend, so how can it be considered "conflicting".
Even memory usage, Firefox is in it's usually gobble-mode, then Trend at 400-500Mb.
Next is Skype at ~200Mb
I don't use OneDrive.
This isn't the first time this has happened, and in the past I've lived with it as usually after 24hrs some random Trend update sorts itself out.
I've got version 16.0.1409
I don't use Trend's password manager, or any other 'optional' plugins.
But now it's actually starting to annoy to the point where I've been disabling Trend.
I've used Trend for years, as always found it to be the least intrusive. But the past couple of versions have become more bloated and more in-your-face. Like all bad programmers, as hardware becomes faster, programmers become lazy and ignore efficiencies. Norton, Avast, Macafee, are all on my sh!tlist and Trend is fast making its way there.
/RantOver
TM_Ann
Superstar
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650 Messages
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8.5K Points
4 years ago
Hi joel_a12!
Thank you for reaching out to us. Would it be okay for you to upgrade the Trend Micro version on your device?
You may click this link to know how to upgrade Trend Micro Security for Windows to the latest version
If the same issue persists, kindly provide us a screenshot of the task manager with the Trend Micro process on it.
Hope this helps
-TM_Ann
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joel_a12
Neophyte
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3 Messages
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90 Points
4 years ago
I'm baffled as to why "Check for program updates" would just keep updating an older version, and not tell me there is a new version available!
I'll give it a go.
3
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rossflynn56
Neophyte
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10 Messages
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432 Points
4 years ago
For the last couple of weeks my CPU usage has been hovering between 40-90%, no new programmes were installed, scans were all clear. Like Joel, Trend has a habit of advising a complete uninstall and reinstall, no way am I going through that again after last time it was suggested.
Lo and behold, I chanced upon the Chrome extensions update (Adblock Plus and Trend Toolbar only) and a manual click on the update button brings CPU back to zero immediately.
So come on Trend, let's see if you can do some update to your product to get around this problem.
Thanks
(edited)
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