
Neophyte
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9 Messages
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270 Points
Toolbar Web Site Safety rating (green for OK) only shows up on the first few entries on a search page.
Toolbar Web Site Safety rating (green for OK) only shows up on the first few entries on a search page. After the first 6-8 entries there is no indication if a site is safe; no color coding at all. Same on Chrome and Firefox. Windows 10. Trend Micro Maximum Security 5 Devices All are updated.
tm_geler
Trend Security Expert
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23 Messages
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740 Points
5 months ago
Hi @lsrains99!
Thank you for sharing this in our community. You can clear the cache of your browsers and reboot your router to refresh your internet connection.
The updated Toolbar version is 1.7.1292.0. Here's How to update Trend Micro Toolbars and Extensions on Windows.
Hope this helps!
(edited)
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lsrains99
Neophyte
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9 Messages
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270 Points
5 months ago
Thank you! I have (had done) your suggestions, but in the meantime, have found my problem, but cannot find a solution. The Site Ratings stop at “Related Searches.” IF I can find a VIEW ALL option, the search works properly. Then, I can see site ratings on all search results, and the option at the bottom to go to next page of my Google Search. The list of pages (to go to next page of search) does not appear automatically at the bottom of my search page, like it used to, unless I can find the VIEW ALL option. The VIEW ALL option does appear, for example, under the related videos, but I don’t want just videos. I want to see all search results, with the Toolbar Site rating, just like I used to. I am thankful that my Toolbar is working, just embarrassed that I cannot find the fix for defaulting to VIEW ALL for every search page. I hope I have explained this clearly enough. If you might point me in the right direction, I would be so appreciative. Since it is not a Toolbar problem per se, I will understand if you do not. And I will keep trying to find a solution myself. (Whatever setting has changed this behavior, it is not browser dependent, as I have the same problem in multiple browsers.) Thanks again!
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