V
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Wednesday, November 15th, 2023 7:22 PM

Closed

The extension failed to load properly. It might not be able to intercept network requests.

All desktops with TM Internet Security have this message as of yesterday.

Brand User

Trend Security Expert

 • 

168 Messages

 • 

3.4K Points

6 months ago

Hi@vicburri ,

We are already aware of this issue regarding the Trend Micro Toolbar Extension displaying an error message. Our dedicated team are currently working on this issue and rest assured that we will provide an update as soon as we have an update. Thank you for your understanding!

As a temporary solution kindly upgrade the Titanium version to 17.8 if you are using windows 10 or 11 and if the issue still persists you can proceed to reinstalling the Trend Micro Toolbar Extension.

Hope this helps!

Need Help?

Ask the Community

Latest Tech Insights

Loading...