J
Neophyte

Neophyte

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3 Messages

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200 Points

Tuesday, December 6th, 2022 5:37 AM

Closed

support microsoft surface pro 9 5g arm pc

​hi trend micro I have one more question,​

​would make trend micro products for arm processors on windows arm devices like Microsoft surface pro 9 5g with sq3 processor.​

​thanks trend micro​

Brand User
tm_kree

Technoid

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701 Messages

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27.2K Points

4 months ago

Hi @jpmrtn!

Thank you for raising this in our community.

ARM-based processors are currently not supported by Trend Micro Security programs. Here are Trend Micro Security System Requirements for Windows.

I will inform our product and development team so they can keep it under their radar.

Have a good one!

(edited)

Neophyte

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1 Message

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80 Points

1 month ago

I will agree and say that ARM-based processors are becoming increasingly more common. Trend Micro's failure to supply antivirus protection for them is a significant oversight. The ability to cover additional devices on my subscription is useless if you aren't supporting them. 

Brand User

Neophyte

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8 Messages

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260 Points

Hi @jessicapurdy 


Welcome to the Trend Micro Community.


Thanks for showing your interest! We have submitted a request to our Development Team to support Windows with ARM-based processors in the future. Will be happy to share if there will be any updates on this.

-TM Chris

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