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Neophyte

Neophyte

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9 Messages

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310 Points

Saturday, March 18th, 2023 5:12 AM

still stuck on scanning now

​still scanning for the past week Trend Micro has a bug, first starting got stuck and now this​

Neophyte

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9 Messages

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310 Points

10 days ago

stuck on 36% and does not move

Brand User

Neophyte

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13 Messages

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360 Points

Hi @simonyahya,

To further assist you with real-time troubleshooting, we have sent you an email. Please confirm if you received it.

Thank you. 

(edited)

Hustler

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99 Messages

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2.6K Points

10 days ago

What first answer do you expect other than "reboot your PC, uninstall TM, reinstall it and see if issue persists" ??

Neophyte

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9 Messages

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310 Points

9 days ago

ever since I subscribed and I've been installing and uninstalling, this software is not reliable anymore, any other virus software suggestions please help, did anyone leave trend micro and if so what antivirus did those people choose??????????????

Hustler

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99 Messages

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2.6K Points

@simonyahya​ 

Native Defender in Win10 /11 is very good , with a detection rates superior to TM.

And is free.

Neophyte

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9 Messages

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310 Points

9 days ago

send me the link, I installed the trend and it always give me an error msg incomplete and installation error, I think Trend is RIP

Brand User
tm_carlo

Technoid

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13 Messages

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320 Points

6 days ago

Hi @simonyahya

Welcome to Trend Micro Users Community!

A possible reason is that the file being scanned is too big. You may want to check out the article created for this issue by clicking Trend Micro Scan is running slow.

All the best!

Hustler

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99 Messages

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2.6K Points

@tm_carlo​ 

"A possible reason is that the file being scanned is too big"

Really???

How big this could be if TM was scanning for a week and is only on 36% ???? Sometime makes sense to read before posting.....

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