3 Messages
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140 Points
someone has put a bug into my computer - not found by trend scan
just ran scan twice - nothing found - but there is a bug on my cursor somewhere, so someone has put a bug into my computer - not found by trend scan
3 Messages
•
140 Points
tm_pia
Prodigy
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268 Messages
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3.5K Points
5 years ago
I'm sorry to hear about this experience.
May you please elaborate the issue that you are encountering so we can further troubleshoot the issue?
Awaiting your response.
~Pia
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carolhaslam
3 Messages
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140 Points
5 years ago
0
0
tm_pia
Prodigy
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268 Messages
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3.5K Points
5 years ago
~Pia
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0
carolhaslam
3 Messages
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140 Points
5 years ago
0
0
TM_Ann
Superstar
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650 Messages
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8.5K Points
5 years ago
Would it be fine if you could tell us the activities or things that you have done on your device before you experienced this incident? Also, include your device information Windows version, computer brand, and age.
Kindly try to disable the Trend Micro program and analyze if the same issue will persist then enable it again. You may refer to this link on how to: Disabling or enabling your Trend Micro Security software
Let us know how it goes. Thank you
- Ann
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