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maryeor
Neophyte

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120 Points

Fri, Jul 8, 2022 6:56 PM

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'settings' icon

I need to add something to your 'exceptions' list, but am not able to find the 'settings' icon - in Windows

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Il y a 3 m

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tm_rochelle

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Il y a 3 m

Hi, maryeor

 

Welcome to the Trend Micro Home Users Community! 

 

You may follow this link on how to add items in Trend Micro Exception List on Windows.

 

If you still can't see the settings icon, please try to upgrade your Trend Micro program to the latest version.

 

Let us know how it goes.

- TM_Rochelle

2

maryeor

Neophyte

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2 Messages

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120 Points

@tm_rochelle​ 

Thank you !  

I did find it and I did add the program I needed to add to the 'exceptions list,' but I'm still getting the VERY annoying notices from Trend Micro about this 'unknown' program.  It's not unknown, it's been on my computer doing its excellent job for years.  

*sigh*  

Il y a 3 m

tm_rochelle

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753 Messages

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13.4K Points

It's great to know that everything is working now on your end, maryeor. Have a great day!

 

In case you have further inquiries, please let us know immediately.
- TM_Rochelle 

Il y a 3 m

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