2 Messages
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140 Points
Scanner communication cannot be established
I have a HP multi function printer. My printer works however my scanner has stopped working. The error my scanner comes up with indicates the scanner communication cannot be established. HP indicates it could be something with the firewall?
tm_jb
Prodigy
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166 Messages
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3.4K Points
8 years ago
Disabling or enabling your Trend Micro Security software
If you happen to be running a Mac then you could try out this other guide:
Unable to run a scan with HP scanner when Trend Micro Titanium for Mac is enabled
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tm_jb
Prodigy
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166 Messages
•
3.4K Points
8 years ago
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