
Hustler
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45 Messages
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1.1K Points
restart pop up issue on microsoft edge
I have already raised the issue of pop-up issues several times and explained the conditions and causes that occur.
But you guys only tell me to do live chat, which doesn't work, and don't think about solving the problem.
Now they don't even respond and just ignore me. It's really rude and senseless.
I really look back at my posts and I'm tired of saying the same thing anymore.
I will never use this antivirus program again.
tm_karl
Trend Security Expert
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3 Messages
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120 Points
17 days ago
Hi @karismajopd,
We understand your frustrations and we also apologize for the late response.
We would like to inform you that we recently deployed an update which can fix some Performance and Vulnerability Issues.
Please try to update your security software and check if the issue will still persist.
Check Trend Micro Program Updates Manually
Right-click the Trend Micro icon in the taskbar notification area, then select Check for Program Updates.
If you cannot see it, click the Show hidden icons arrow ^ next to the notification area.
The About Your Software window will appear and check for available updates.
It should update automatically if there is any pending update. The latest version is 17.7.1951.
If you’ve updated successfully, please monitor if the issue persists.
Thank you.
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