bethalieschaefer's profile

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120 Points

Tuesday, September 25th, 2018 5:24 PM

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Renewal

Renewal Attempted renewal 9/14, 9/24/18. Downloaded 9/24 and 9/25/18. It still shows it needs to be rewed after all the times it takes to download! How do I do this or do I need to find another firm for protection?
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703 Messages

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11.4K Points

5 years ago

Hello bethalie.schaefer,

Welcome to the Community.

We're sorry to hear about this experience of yours. We'll verify your renewal with Best Buy and we'll send you an email so you can safely disclose all information that we need.

Regards,
Pat

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