Skip to main content
N
nnicholson
100 Points
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Thursday, June 3rd, 2021 5:48 PM

Closed

Resolved

remove Adware from McAfee that produces an endless stream of popups urging me to buy McAfee software that will get rid of the 'virus'

I HAVE PICKED UP A McAfee ADWARE VIRUS THAT RESULTS IN POPUPS URGING ME TO BUY McAFEE SOFTWARE THAT THE POPUPS 

CLAIM I HAVE PICKED UP  THREE DIFFERENT VIRUSES.  THE POPUPS APPEAR EVERY 5-10 SECONS IN THE LOWER RIGHT  CORNER OF 

MYY SCREEN, SO IT DOESN'T DISABLE THE ENTIRE SCREEN BY IS TERRIBLY ANNOYING.  HOW CAN GET RID OF THIS STUFF

SINCE TREND MICRO HASN'T DETECTED IT IS DETAILED AND REPEATED SCANS.

Problem

 • 

Updated 

3 years ago

55

1

0

Brand User
tm_cathy

 Superstar

 • 

579 Messages

 • 

9.4K Points

3 years ago

Hi, n.nicholson! 

 

Welcome to Trend Micro Home Users Community.

 

May I know what browser are you using? If you are using Chrome, please try to check the extensions installed on the browser. If you are not familiar with it, it's best to remove them:

  1. Open Chrome
  2. At the top right, click the 3 dots >  More tools and then Extensions.

Please check the allowed notification as well.

  1. Open Chrome
  2. At the top right, click the 3 dots > Settings.
  3. Under "Privacy and security," click Site settings.
  4. Click Notifications. 

If the issue still persists, kindly take a screenshot of the pop-up message so we can check.

 

Hope this helps.

 

- TM_Cathy

0

0

Need Help?

Ask the Community

Latest Tech Insights

Loading...