davappy's profile
Neophyte

Neophyte

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2 Messages

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152 Points

Wednesday, May 30th, 2018 6:46 PM

Closed

Ransom Shield - cannot select C:drive or folders (it is greyed out) it only allows access to F:drive which contains data only.

Ransom Shield - Cannot select my main C: Drive, only second F: data drive available
Brand User

185 Messages

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2.5K Points

6 years ago

Hello davappy, welcome to the community!

Can you please try the steps below: 

•OpenWindows Explorer.
•Goto “This PC”.
•Rightclick C: drive and choose Properties.
•Tick“Allow files on this drive to have contents indexed in addition to fileproperties”.
•ClickApply and OK.

Then check if Folder Shield can now access the C: drive. 


Neophyte

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2 Messages

 • 

152 Points

6 years ago

Hello, indexed files as advised and can now access the C: drive, so protection applied, many thanks.
Brand User

185 Messages

 • 

2.5K Points

6 years ago

Great! Thank you for the update davappy! :) 

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