J
Neophyte

Neophyte

 • 

5 Messages

 • 

180 Points

Fri, Jul 22, 2022 2:54 PM

Closed

Answered

problems with anti cheat

recentley most games wont start with trendmicro enabled. rogue company. battlefield.  i have to totally shutdown trendmicro to use them. any sugestions?

Legend

 • 

753 Messages

 • 

13.4K Points

4 months ago

Hi, jcharth

 

Welcome to the Trend Micro Home Users Community! 

 

Please try adding the whole folder of the game on Trend Micro Exception list. Here's how: 

 

How to add items in Trend Micro Exception List on Windows

 

Let us know how it goes.

 

- TM_Rochelle

Neophyte

 • 

5 Messages

 • 

180 Points

4 months ago

games with easyanticheat do not run with trendmicro. i excluded the paths of all games already.

Legend

 • 

753 Messages

 • 

13.4K Points

Hi, jcharth

 

May I know if you added the whole map/folder in Exception list? Also, may I know the version of Trend Micro installed on device?

 

Awaiting for your response.

- TM_Rochelle

davevt31

Hustler

 • 

60 Messages

 • 

1.5K Points

4 months ago

You need to add the whole game folder to the exception list.  For Hunt Showdown use the whole Hunt folder, BF2042 the whole battlefield folder.  When added it will look like this:

It is a problem with Easy Anti-Cheat causing the games to not launch.

(edited)

Brand User
tm_kree

Technoid

 • 

571 Messages

 • 

22K Points

Thanks, @davevt31​! Good catch. 

Neophyte

 • 

5 Messages

 • 

180 Points

I have version 17.7.1472 

Neophyte

 • 

5 Messages

 • 

180 Points

i still cant launch games when the antivirus is on. is there a log somewhere i can see what the antivirus is doing? where is it?

Neophyte

 • 

5 Messages

 • 

180 Points

seems to work. i added the common folder where anticheat installs. and the whole steam folder 

Legend

 • 

753 Messages

 • 

13.4K Points

Good to know that everything's working now, jcharth

We'll be right here if you need more help. Thanks! 

 

- TM_Rochelle

Need Help?

Ask the Community
Loading...