tm_kree's profileBrand User
Trend Security Expert

Trend Security Expert

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866 Messages

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34.9K Points

Monday, October 30th, 2023 12:00 PM

Closed

Notice: Trend Micro Community Scheduled Maintenance

 

We extend our heartfelt thanks for being active members of our community.

In our ongoing commitment to improve your experience, we have scheduled system maintenance that may temporarily affect our services. Please take note of the following details:

 

Maintenance Time

  • Pacific Standard Time (PST)
    • November 1, 2023, from 7:00 PM to 11:00 PM
  • Coordinated Universal Time (UTC)
    • November 2, 2023, from 2:00 AM - 6:00 AM
  • Australian Eastern Daylight Time (AEDT)
    • November 2, 2023, from 1:00 PM - 5:00 PM 

*Please be aware that maintenance times are subject to change based on the progress of the work.

 

Image

Impact Details

During this maintenance period, some community features may experience delays or become temporarily unavailable.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the quality and reliability of our community.

 

 

Thank you for your continued support and participation.

Neophyte

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2 Messages

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40 Points

7 months ago

Will there be any updates for Chromebook?

Brand User

Trend Security Expert

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866 Messages

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34.9K Points

@wburrell the Trend Micro Security Extension is up to date!

Here's How to Activate Trend Micro Security on Chromebook.

Neophyte

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1 Message

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20 Points

7 months ago

As you have customers all over the world, it would be helpful if you gave times in UTC as well as Pacific time - PST is pretty meaningless here in Australia!

Hustler

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81 Messages

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2.1K Points

@rglarking​ Well stated. A lot of Trend Micro statements are very meaningless, especially their ":Sorry for any inconvenience."

Brand User

Trend Security Expert

 • 

866 Messages

 • 

34.9K Points

My bad! Added UTC and AEDT, thank you for flagging it. @rglarking @efa11547 

Neophyte

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1 Message

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120 Points

7 months ago

What time would that be on the east coast of Australia EDST?

Brand User

Trend Security Expert

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866 Messages

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34.9K Points

@tracee68 that is November 2, 2023, from 1:00 PM - 5:00 PM in Australian Eastern Daylight Time (AEDT)

Neophyte

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2 Messages

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40 Points

7 months ago

Why is the UK timeline of GMT not shown in the maintenance updates schedule?

Neophyte

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2 Messages

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40 Points

7 months ago

Why is there no UK timeline of GMT shown in the maintenance update schedule email? only (PST) (UTC) and (AEDT).

Brand User

Trend Security Expert

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236 Messages

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4.8K Points

Hi @robertharvey24​,

Thanks for bringing this up! On November 2, 2023, from 2:00 AM to 6:00 AM in Coordinated Universal Time (UTC), the time in the United Kingdom will also be 2:00 AM to 6:00 AM. That's because the UK follows GMT (Greenwich Mean Time) during this period, which is essentially the same as UTC, so there won't be any time difference.

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